Customer Service with a Native Level of Dutch
hace 4 semanas
**Organization**:
Our client is an American company of the industrial sector, present worldwide and providing highly technological solutions of air filtering.
**Function**:
- As a Customer Service Representative:
- You will process, monitor and follow up customers' purchasing orders.
- You will ensure effective service and administrative support for the assigned customers.
- You will provide delivery commitment to customers and follow-up on order activity, to alert customer and sales team in case of discrepancies.
- You will handle new customer and supplier requests creation, and local purchasing tasks, manage invoice creation and corrections and return of the material activities.
- You will receive and process customer inquiries on standard pricing, lead-time, products, availability, through an efficient, prompt and friendly communication with the aim of maintaining excellent customer relationships.
- You will establish key communication link between customer and internal departments (sales, logistics, finance, production) to keep all involved parties aware of customer activities.
**Requirements**:
- You are the person we are looking for if:
- You have a Native level of Dutch.
- You have a level C1 of English.
- You have at least 1 or 2 years experience in administration/ customer service/ logistics.
- You are available to work in Terrassa 2 days per week
**What we offer?**:
- What is offered:
- A permanent full-time job of 40 hours per week.
- WFH policy to be applied; after 2 months of trial period.
- Schedule: 8 - 17h (1h flexibility), from Monday to Friday.- Hybrid work model (work from home 3 days per week).
- Training and internal growth opportunities.
- Shuttle from Pl. España to the organization in Terrassa.
**Do you need +info?**:
Ruben Martinez- (+34) 93 606 57 00 (Ext.149)
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