Application Support Engineer
hace 2 semanas
Some detailed tasks would be:
1. Soporte a Ventas y Marketing mediante:
- Seleccionar el equipo adecuado a cada aplicación
- Considerar regulaciones locales
- Proveer de consejos prácticos sobre aplicaciones para asegurar un funcionamiento óptimo del instrumento
- Gestionar preguntas específicas sobre producto
- Aconsejar en el lanzamiento de nuevos productos
- Revisión de documentación técnica (TI, BA,.) y HMI (SW) en lenguaje local
- Apoyo en campo (pruebas de campo, aplicaciones complejas, )
- Formacion y transferencia de conocimiento (selección de instrumentos ):
- A ventas y marketing internamente
- A partners de ventas (distribuidores, etc.)
- A unidades de producción (soporte de 2º nível)
- Identificar necesidades de formación del personal de ventas
- Soporte post venta resolviendo incidencias técnicas planteadas por clientes
To succeed in the role it's necessary to bring:
- Technical qualification in chemical, electrical engineering or instrumentation disciplines
- English. TOEIC level 600 minimum. Fluent Spanish
- Knowledge of customer and its EH products
- Ability to manage different and new communication channels
- Business focus
- Good presentation and communication skills
- Sales orientation: identify business opportunities and facilitate follow up by sales
- Intercultural competencies
- Ability to transfer know how
- Efficient working methods and ability to prioritize
- Networking and facilitate fluent contacts among different stakeholders
- Solving mindset, initiative and decision making
- Resilience
If you think that could be a good opportunitty to develop your career, just contact us
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