SAP Coe Finance Subject Matter Expert

hace 2 semanas

Granollers, España COTY A tiempo completo

**Descripción del puesto**:
**Manager, IS & DT CoE Finance Subject Matter Expert**

**Main Objective**:
In the role of FICO support within the SAP CoE part of the Information Technology Organization, reporting to the SAP CoE Finance Lead, he/she will be the responsible to support and deliver the appropriate SAP solution for his/her areas of expertise, being also the "go to" person within their region for first level support.

**Key Responsibilities**:

- Responsible to deal with users' requests, either functional incidences, enhancements or operational changes; using the appropriate ticketing systems
- Lead implementation and SAP configuration of the recommended solution, keeping the Core solution
- Participation on SAP projects implementations
- Support the Execution of projects and changes in the site
- Provide process and system-oriented knowledge support
- Capture and anticipate new Global and/or Local Business requirements
- Provide support and assistance in developing new requirements for SAP improvements and enhancements, keeping the appropriate level of governance
- Coverage for other colleagues' support areas when applicable
- Lead Key users and Local Process Owners to achieve their objectives by providing support in SAP as top priority
- Lead review meeting(s) with the Local Process Owner(s) to ensure regular communication and ensure the alignment/approval of requirements and documentation
- Work with Business Facing teams to improve processes using SAP capabilities
- Maintain knowledge on product direction and future offerings of SAP
- Coordinate activities and share knowledge with counterparts in same and other regions
- Work with 2nd level support for troubleshooting, escalation, and resolution
- Assist 2nd Level support Application Maintenance being the link with users
- Identify the change management projects with the Key Users and Local process Owners
- Helping in implementing system monitoring, covering different areas like Jobs, interfaces,...
- Limited travel is expected for specific meetings in Coty locations in Europe and US.
- Remote working is possible up to 50% of working time. Half of the time will be required to work on Coty premises

**Key competencies and qualifications**:
**Required**:

- Bachelor's degree in Business, Information Systems, or equivalent
- 5 years minimum experience implementing and/or supporting SAP projects and installations, working on the appropriate modules
- Proficient in SAP ERP management, with knowledge in current release ECC 6.0
- Expertise in VIM Opentext customizing
- In-depth experience both in support and project implementations
- Knowledge on data conversion tools
- Deep understanding of business and technical processes
- English fluency, other languages appreciated

**Nice to have**:

- SAP certification
- Experience in SAP S4HANA
- Having worked with Hyperion, Cybersource, Shopify, Cadency, Tradeshift and HighRadius
- Project management expertise (PMI certification)
- Experience in Mass Market/Cosmetics business

**Skills**:

- Customer oriented, Result focused attitude
- Capacity of Global vision
- Strong written and verbal communication skills
- Teamwork skills
- Openness to look at alternative solutions and ways to improve/encouraging
- Ability to work under pressure
- Detail-oriented, organized, and capable of prioritizing workload to complete multiple tasks and meet aggressive deadlines
- Demonstrated ability to translate/communicate complex concepts to peers and business partners
- Demonstrated ability to work in a fast paced and changing environment with short deadlines, interruptions, and multiple tasks/projects occurring at once
- Strong analytical and problem-solving skill

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