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Senior Travel Agent T24
hace 4 meses
**Bring your passion and energy to our growing team. We're hiring**
**Senior Travel Agent T24 (Remote)**
- Full time (37.5hrs), home based in Spain_
- Rotational shifts, nights and weekends_
As a Senior Travel Consultant T24, you are the face of our company. You will communicate and respond to request for BCD clients, helping them travel smart and achieve more. The role requires a high touch service so ideally you have worked in a similar travel consultant role. If on top of that you are natural problem-solver and have customer service at heart?- Read on
**As a** Senior Travel Agent**, you will**
- Search and confirm travel reservations for the customer
- Strong understanding of a client travel policy and can consistently provide consultation to the customer
- Provide the client with the required industry information, such as low fares, exchange costs, and penalties
- Seek opportunities to review operational processes and commercial relationships with client to provide suggestions for improvement
- Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported
**About you**
- Extensive Travel Agent experience
- Working knowledge of the travel industry, policies, procedures, and processes
- Advanced skills in GDS Amadeus
- Strong verbal and written communication skills in English; French or German are a plus
- Rotational shifts, includes nights, weekends & public holidays working when rostered
- Ability to work flexible hours and weekends
**About us**
We're a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world's best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We're committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.
**Your life at BCD**
Working at BCD means connecting, collaborating and celebrating. You'll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don't just take our word for it Hear why people join BCD and more about the great perks of Life at BCD.
**You'll be offered**
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
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