Deskside Support Engineer

hace 6 meses


Madrid, España Total IT Global A tiempo completo

Provide support on Client Windows platform, for desktop/end user technologies, collaboration tools, and mobile technologies and printing, this includes the laptop/mobile devices all, video conferencing, network/remote access this position works collaboratively with the Service Desk for end user break/fix and other support functions.

Duties shall include, but not be limited to:

- Diagnosing and troubleshooting desktop system, printer and operating problems
- Consulting and instructing users on hardware and software questions/issues
- Collaborate with other IT Services Data Center and Network Infrastructure teams
- Install, maintain and upgrade equipment and its associated infrastructure
- Runs diagnostic tests to isolate system problems as well as proactive activities
- Operating Systems Windows, OS-X
- MS Office (Windows and knowledge of Mac) software
- Experience with Remote Support technologies such as Remote Desktop (Microsoft), Apple Remote Desktop, VNC
- Hands on experience removing viruses and spyware using various tools (Windows)

Pay: 80.00€ - 140.00€ per day

Application Question(s):

- What nationality do you belong to ?

**Experience**:

- Deskside support: 2 years (preferred)

**Language**:

- Spanish upto B2/ C1 level (preferred)

License/Certification:

- Work permit with sponsorship to work in Spain (preferred)



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