Customer Service Agent
hace 1 mes
**DUTIES AND RESPONSIBILITIES**:
- Showcase communication skills such as listening, empathy and can personalize every customer conversation
- Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face
- Identify and address customer needs to escalate internally to improve and/or develop processes
- Thrive for sky-high performances focusing on the most important KPIs: Customer Satisfaction, quality and productivity
- Maintain customer satisfaction and retention through impactful customer experience
**REQUIREMENTS**:
- Fluent in Dutch (C2) with C1 English level
- Smart and enthusiastic problem-solver with a keen eye for customer service
- Calm and empathetic when dealing with (difficult) customers
- Curious and love to investigate and use their creative problem-solving skills to ensure customer satisfaction
- Target-driven and trying to exceed expectations
Shifts between (14:00 - 23:00).
- Full-time contract of 39 hours per week
- Fully on-site (no remote work possibilities)
- Being a part of a dynamic and international team (25+ nationalities)
- Support with the Spanish administration
Pay: 19,000.00€ - 19,500.00€ per year
**Language**:
- Dutch (required)
Work Location: In person
-
Customer Service Agent Dutch-speaking
hace 4 meses
Valencia, España Digital Customer Care Company BV A tiempo completo**Customer Service Representative Dutch-speaking (freelancer)** **Remote job. Start right away.** Looking for a varied remote agent role within an innovative global business? Able to speak Dutch? Then we’re looking for you! Digital Customer Care Company in Amsterdam, The Netherlands, is looking for people with a high level of Dutch for the position of...
-
Dutch Customer Service Agent
hace 7 meses
Valencia, España Recruit4Work S.L. A tiempo completoAre you a people person and like helping others than this position is for you! We can offer you a position in an ambitious, energetic and people driven company in which you are able to help customers with their questions. All of this is possible in the beautiful city of Valencia in Spain. So you are not only able to start a new job but also experience the...
-
Dutch Customer Service Agent
hace 7 meses
Valencia, España Recruit4Work S.L. A tiempo completoTasks For one of the biggest Energy suppliers in Belgium we are looking for a Customer Service Agent who speak either Flemish or Dutch with English. **Requirements**: Are you the Inbound Contact Center Agent we are looking for and do you have the following characteristics and/or qualities? - You are service and result oriented - You are computer savvy -...
-
Dutch Customer Service Agent
hace 5 días
Valencia, España Recruit4Work S.L. A tiempo completoAre you a people person and like helping others than this position is for you! We can offer you a position in an ambitious, energetic and people driven company in which you are able to help customers with their questions. All of this is possible in the beautiful city of Valencia in Spain. So you are not only able to start a new job but also experience the...
-
Dutch Customer Service Agent Valencia
hace 4 días
Valencia, España Recruit4Work S.L. A tiempo completoAre you a people person and like helping others than this position is for you! We can offer you a position in an ambitious, energetic and people driven company in which you are able to help customers with their questions. All of this is possible in the beautiful city of Valencia in Spain. So you are not only able to start a new job but also experience the...
-
Dutch Customer Service Agent Banking
hace 5 días
Valencia, España Recruit 4 work A tiempo completo**Are you a people person and like helping others than this position is for you! We can offer you a position in an ambitious, energetic and people driven company in which you are able to help customers with their questions. All of this is possible in the beautiful city of Valencia in Spain. So you are not only able to start a new job but also experience the...
-
Dutch Customer Service Agent
hace 2 días
Valencia, España Recruit4Work S.L. A tiempo completoAre you a people person and like helping others than this position is for you! We can offer you a position in an ambitious, energetic and people driven company in which you are able to help customers with their questions. All of this is possible in the beautiful city of Valencia in Spain. So you are not only able to start a new job but also experience the...
-
Dutch Customer Service Agent
hace 5 días
Valencia, España Recruit4work A tiempo completo**Are you a people person and like helping others than this position is for you! We can offer you a position in an ambitious, energetic and people driven company in which you are able to help customers with their questions. All of this is possible in the beautiful city of Valencia in Spain. So you are not only able to start a new job but also experience the...
-
Customer Service Agent
hace 7 meses
Valencia, España NewCo Communications A tiempo completoDo you have strong communication skills (Swedish + English), and would you like to work in an international environment, providing B2B assistance in your native language? Then this is your chance. Our client is the European leader in the payments industry, and we are looking for enthusiasts to strengthen the Nordic Customer Service team in sunny...
-
Customer Service Agent
hace 3 días
Valencia, España NewCo Communications A tiempo completoDo you have strong communication skills (Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in the amazing area of Valencia (part-time as well as full-time)! As a Customer Service Agent, your...
-
T-mobile Dutch Customer Service Agent
hace 7 meses
Valencia, España Recruit4Work S.L. A tiempo completoIf you enjoy working with people and find satisfaction in assisting others, then this position is tailor-made for you! We have an exciting opportunity to join a dynamic and customer-focused company, where your role will involve helping customers with their inquiries. What's more, this incredible opportunity awaits you in the stunning city of Valencia, Spain....
-
Customer Service Representative
hace 4 semanas
Valencia, Valencia, España Viking Assistance Group A tiempo completoRole OverviewWe are seeking a highly skilled Customer Service Agent to join our team at Viking Assistance Group. As an assistance coordinator, your primary responsibility will be to receive and handle incoming calls from customers in need of assistance while traveling abroad.
-
Customer Service Agent
hace 6 días
Valencia, España NewCo Communications A tiempo completoDo you have strong communication skills (native Dutch / Flemish), and would you like to work in an international environment, assisting Dutch-speaking customers? This is your chance, because we are looking for enthusiasts to strengthen our Customer Service team in sunny Valencia. Taken **As a Customer Service Agent, your responsibilities include**: -...
-
Customer Service Manager
hace 3 días
Valencia, España Maskokotas Logística S.L.U. A tiempo completoFUNCIONES:- Gestión operativa:- Soporte a los agentes en la aplicación del protocolo de atención al cliente y gestión de incidencias.- Gestión de la plataforma Zendesk, canales de atención, distribución de tareas entre agentes, etc.- Comunicación con otros departamentos para obtener la información de negocio a trasladar al equipo para el buen...
-
Customer Service Agent
hace 2 meses
Valencia, España A COSMETIQUE A tiempo completo**DUTIES AND RESPONSIBILITIES**: - Showcase communication skills such as listening, empathy and can personalize every customer conversation - Guide customers with their questions and ensure they are offered the right solution leaving a big smile on their face - Identify and address customer needs to escalate internally to improve and/or develop processes -...
-
Customer Service
hace 7 meses
Valencia, España Page Personnel España A tiempo completoTus principales funciones serán: - Gestión y coordinación de envíos internacionales vía marítima - Gestión de la documentación necesaria de exportación/importación. - Resolución de incidencias y atención a clientes. - Trato con agentes internacionales. Experiência en naviera o transitaria|Inglés Medio - Experiência en el sector logístico en...
-
Customer Service Manager
hace 5 días
Massanassa, Valencia provincia, España Maskokotas Logística S.L.U. A tiempo completoFUNCIONES: - Gestión operativa: - Soporte a los agentes en la aplicación del protocolo de atención al cliente y gestión de incidencias. - Gestión de la plataforma Zendesk, canales de atención, distribución de tareas entre agentes, etc. - Comunicación con otros departamentos para obtener la información de negocio a trasladar al equipo para el buen...
-
Dutch Speaking Customer Service Representative Position
hace 2 semanas
Valencia, Valencia, España Digital Customer Care Company Bv A tiempo completoWe are Digital Customer Care Company, a leading contact center in Europe, offering a dynamic and innovative work environment. Our company is growing rapidly, and we need experienced agents to handle customer inquiries via chat, phone, and email. As a Dutch speaking Customer Service Representative, you will be the front line of our core product, ensuring the...
-
Valencia, España European Language Jobs Greece A tiempo completoBen jij klantgericht, empatisch en heb jij goede communicatieve skills? Dan is deze klantenservice baan bij Proximus in Valencia een geweldige uitdaging voor jou! **Jouw nieuwe baan als Customer Service Agent voor Proximus
-
Dutch Customer Service Agent
hace 3 días
Valencia, España Recruit 4 work A tiempo completo**Are you a people person and like helping others than this position is for you! We can offer you a position in an ambitious, energetic and people driven company in which you are able to help customers with their questions. All of this is possible in the beautiful city of Valencia in Spain. So you are not only able to start a new job but also experience the...