Content Quality Analyst

hace 5 horas

Barcelona, España Dow Jones A tiempo completo

Content Quality Analyst**

We are looking for a Quality Analyst to join our Content Quality team.

The Content Quality team is responsible for maintaining and overseeing the quality standards of Factiva content tagging and the company data within the product. The team works closely with Product, Engineering, Autocoding and other stakeholder teams to ensure policy and standards adherence and provide feedback and guidance on post-production quality of content and data.

As a Content Quality Analyst, you will contribute to the accuracy of our content and data through content tagging and company data monitoring, systems monitoring and analysis. Your role will involve the identification of potential data anomalies and provision of feedback and follow-up.

You will report to the Manager, Content Quality.

You Will

+ Create and monitor content samples to assess the accuracy of our automated content tagging systems

+ Monitor the overall accuracy and completeness of company and executive data.

+ Monitor systems performance to check that data from external providers arrives and is successfully loaded into the production environment

+ Perform ad hoc data extractions and mappings using SQL Server Management Studio

+ Perform statistical and root cause analyses to support decision-making and implement effective improvement strategies

+ Contribute to pre
- and post-production quality testing of new product features, data management solutions and content sets as required

+ Respond to customer and internal stakeholder queries pertaining to content and company data by researching, taking corrective action and escalating where appropriate.

+ Participate in cross-team content and data projects as needed

+ Analyze tagging metrics in order to detect trends, anomalies and priorities in order to ensure relevant article retrieval for our subscribers

+ Manage communication with technical teams and third-party data providers.

+ Design and conduct training sessions and presentations on quality policies and best practices as needed

You Have

+ Fluency in written and spoken English

+ Knowledge of SQL and experience querying SQL databases

+ Boolean search knowledge

+ Research and analytical skills

+ Proficiency in G-suite and Microsoft Office tools

+ An openness to different views and opinions and appreciation of team diversity

Preferred

+ Background in linguistics, languages or knowledge of several languages

+ Knowledge of any querying and/or scripting languages, such as Python, PySpark, Spark SQL, BigQuery, Google AppScript

+ Experience in text analysis, corpus linguistics, automated annotation or data analysis

+ Knowledge of Dow Jones Intelligent Identifiers and/or Familiarity with Dow Jones Professional Information Business (PIB) suite of products, including Factiva, Newswires and Risk and Compliance

+ Education to degree level

Our Benefits

+ Comprehensive Insurance Plans

+ Retirement Plans

+ Sodexo Meal Vouchers

+ Fitness Reimbursement Program

+ Employee Referral Program

+ Subscription Discounts

+ Fitness Reimbursement Program

LI-Hybrid

Business Area: Dow Jones - Data & AI

Job Category: Data Analytics/Warehousing & Business Intelligence

Union Status:
Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 43600

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