Customer Service with Italian
hace 4 meses
**Who we are...**
AWWG is the global fashion group that integrates the brands Pepe Jeans London, Hackett, and Façonnable, and is the licensed distributor for Tommy Hilfiger and Calvin Klein in Spain and Portugal.
**The project**:
Be part of our Wholesale Customer Service team, servicing our Italian B2B customers.
We are looking for a Customer Service Specialist with Italian to follow up the whole order to cash process.
**What will the role entail?**
- Order entry & follow up (orders, deliveries, invoices).
- Order book management / orders to cash conversion
- Handling wholesale customers’ complaints and returns
- Liaise with Sales, Logistics and Finance (AR)
**Requirements of the position**:
- University degree in Business Administration.
- Minimum 1 year of experience in similar position.
- Languages: Native Italian speaker. English and Spanish is a plus.
- Advanced MS Excel skills.
- Experience with SAP is a plus.
**What we offer in exchange**:
- Great international working environment
- Home office twice a week (Mondays and Fridays) regulated by corporate policy and flexible working hours.
- Flexible benefits such us ticket restaurant, health insurance with Axa, transport ticket or nursery ticket.
- Discount on the brands of the Group
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