Groups & Excursions Agent

hace 3 semanas


Chiclana de la Frontera, España MTS Globe Spain A tiempo completo

***

Key responsibilities:

- Support the daily operations of the tour operator.
- Coordinate tasks of the different departments that provide services to the tour operator: excursions, groups...
- Service quality management
- Being the point of contact for providers, suppliers, incoming agency and tour operator to ensure the quality of the service.
- Manage claims and incidents related to the tour operator operations.
- Sales settlement with guides, TTOO and collaborators.
- Organization and implementation of tour groups, incentives, meetings and events
- 3 years of experience in a similar role
- Experience working with traditional tour operators
- Bachelor degree in Tourism or similar
- Excellent communications and management skills between providers/clients.
- Advanced knowledge of Microsoft Office.
- High level of English and Spanish required, other languages are a plus.


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