System Lead

hace 2 semanas


Sant Cugat del Vallès Barcelona provincia, España Boehringer Ingelheim España, S.A. A tiempo completo

As an employee of Boehringer Ingelheim, you will actively contribute to the discovery, development, and delivery of our products to our patients and customers. Our global presence provides opportunity for all employees to collaborate internationally, offering visibility and opportunity to directly contribute to the companies' success. We realize that our strength and competitive advantage lie with our people. We support our employees in several ways to foster a healthy working environment, meaningful work, diversity and inclusion, mobility, networking, and work-life balance. Our competitive compensation and benefit programs reflect Boehringer Ingelheim's high regard for our employees.

**Tasks and responsibilities**:

- As Systems Lead you are responsible for planning, implementation, administration, maintenance and support multiple global computer systems in the Strategic Marketing, Planning and Forecasting area.
- You consult business colleagues on solution alternatives and process adaptations to achieve effective and efficient solutions. With your ability you understand customer problems and urgency, providing technical solutions in a timely manner.
- The area of responsibility will include Cloud Services and on-premises systems.
- With your expertise, you lead the problem & incident management of assigned computer systems by performing ticket analysis, troubleshooting, taking corrective action, identifying trends.
- Maintain all system documentation of computer systems based on approved service and change requests (e.g. End user, support, system specs, architecture etc.)
- Ensure the security and compliance of the system (e.g. User Account Administration & Access Control) as well as license management.
- You will participate on cross functional project teams in a global, multicultural, and diverse environment in support of business objectives to improve productivity.

**Requirements**:

- Technical knowledge and understanding of
- Relational databases
- Integration technologies
- Development languages e.g. python and react.
- Prior experience in implementing and operating
- Workflow-based solutions (PEGA)
- Custom collaborative solutions on SharePoint
- MS Edge plugins
- SaaS solutions e.g. Cxomni
- Client software packaging & deployment.
- Able to operate platforms on a global scale.
- Perfect understanding & experience of quality control and system documentation.
- IT life cycle methodology and service management skills (ITIL).
- Open mindset, thinking out-of-the-box with innovative ideas, approaches and solutions that could add more value to the organization.
- Excellent analytical thinking, problem solving, good communication, team-oriented attitude, proactiveness, agility and ability to work under pressure and communicate clearly with customers.
- English proficiency, German is a plus.
- Profound experience in developing technical documentation (e.g. SDLC documentation).Prior Experience with Agile methodology and tools (e.g. Jira/Confluence).

IamBoehringerIngelheim because

We are continuously working to design the best experience for you. Here are some examples of how we will take care of you:

- Flexible working conditions
- Life and accident insurance
- Health insurance at a competitive price
- Investment in your learning and developmentGym membership discounts

If you have read this far, what are you waiting for to apply? We want to know more about you



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