Operations Leader

hace 4 meses

Barcelona, España Deutsche Bank A tiempo completo

**Operations Leader (BSM) for KYC/TBM & KYC-Process**:
**Job ID**:R0343129**Full/Part-Time**:Full-time**Regular/Temporary**:Regular**Listed**:2024-08-16**Location**:Barcelona**Position Overview**:
**Operations Manager (BSM) for KYC/TBM & KYC-Process (Postbank)**

Diversity Statement:

- KYC processes (Know Your Client), controls and monitoring operational KYC processes for Run-The-Bank (RTB) in the sales units of the private customer bank Germany.
- Provide support to the KYC Central Unit
- Make business approval to accept customers and make decisions to continue customer relationships, in collaboration with Operations and Business Line AFC PB

The role requires Business interactions together with working with various local and global Teams.

**KEY RESPONSIBILITIES**

Oversight and monitoring of the following activities:

- Operational case processing in the KYC context for customers with medium and high risk of the Postbank brand
- Onboarding of new customers and make decisions to continue customer relationships, in collaboration with the Operations and Business Line AFC PB
- Participation in the conceptual and content development of sales documents, including KYC sheets and customer documents based on operational experience
- Contribute to the content and editorial maintenance and further development of rules and manuals for KYC processes Implement quality assurance measures for the operational KYC Processes
- Manual case analysis and assessment of Customer Transaction Behavior taking into account the KYC customer profile in case of potential anomalies
- KYC customer profile is checked for the available amount of information in accordance with the GwG requirements on potentially abnormal transaction behavior
- Arrange for customer cover letter for rectification in case of additional information requirements
- Submission of the analysis results to the approver for validation with a vote recommending action
- Preparation of internal suspicious money laundering reports to AFC FCO in case of implausible transaction behavior or confirmed anomalies
- Commissioning of manual event driven reviews with the BL AFC for processes with increased KYC risk parameters
- Continuous process improvement opportunities seeking
- Timely issues escalation
- Responsible team management

**KNOWLEDGE & SKILLS**
- Knowledge in the areas of KYC, AFC and Compliance processes and reporting activities
- Operate effectively in a dynamic environment with tight deadlines
- Problem-solving skills and analytical skills.
- Time management skills required to meet internal and external deadlines/cutoffs.
- Good verbal and written communication and presentation skills in both German and English
- Demonstrate a high level of integrity towards internal and external stakeholders.
- Management skills
- A high level of commitment and willingness to work quickly independently into new regulatory areas
- Strong team player
- Good knowledge of MS-Office (Excel, PowerPoint and Word)

**EXPERIENCE**
- Completed Banking training, completed studies or comparable qualification is desirable
- Working knowledge of the Bank’s products and services as well as a firm understanding of regulations and policies will be valued
- Experience in sales and / or in the areas of KYC, AFC and Compliance
- Decision-making skills when assessing KYC issues
- Experience in Team Management within the Banking industry

Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.

Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.

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