Order Processing Administrator
hace 2 meses
**Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe**
**Position overview**:
The aim of this role is to fulfil both Ball’s and the customer’s needs with regard to the supply of Ball’s products to the customer.
The position covers managing communication with the customer, maintenance of the SAP system to ensure orders are fulfilled and planning of production to meet customer needs. In addition to this, the position is required to be the main point of contact for the customer, controlling lines of communication and establishing the relationship via regular contact. The role also requires management of certain specific KPI’s such as slow and non-moving inventory and is seen as a pivotal cross-functional controlling role between Sales, Operations and Finance.
**Key responsibilities include**:
- Processing orders, stock maintenance and reporting in SAP system
- Production planning to meet customer demands and Ball business plan
- Delivery management with Logistics provider and customer specific logistics analysis
- Sales reporting, customer sales forecasting and analysis
- Design processing with Graphics Controller
- Support Customer Fulfilment Manager on delivering KPI data including Slow and non-moving inventory, OTIFEF
- Support to Technical Services as and when required - link to CTS
- Assist sales and finance with customer credit balances to meet KPI requirements and speedy resolution to invoice/credit queries - link to Finance
- Management of Regional ends planning as required
- Liaison with plant management on operational, technical and commercial issues - link to operations
**Experience required**:
- Previous working experience in relevant field (Sales, Supply Chain, Logistics)
- Strong technical skills of MS Office
- High level of operational SAP knowledge
- Good communication skills (Spanish and English)
- Excellent presentation and customer managment skills
When you join Ball you belong to a team of over 22,000 members worldwide. Our products range from infinitely recyclable aluminium cans, cups, and aerosol bottles, to aerospace solutions that enable our customers to have a deeper understanding of our planet and the universe.
Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference
Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
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