Community Manager Intern

hace 5 meses

Barcelona, España THE GREATEST FAMILY SL A tiempo completo

We are seeking a motivated and enthusiastic Community Manager Intern to join our team. As a Community Manager Intern, you will work closely with our Marketing Director to assist in managing and engaging our online community across various social media platforms, forums, and other digital channels and events. This internship will provide you with valuable hands-on experience in community management, social media marketing, and customer engagement.

**Responsibilities**:

- Monitor social media platforms and online forums to identify and respond to community members' questions, comments, and concerns in a timely and professional manner.
- Assist in creating and curating engaging content for our online community, including social media posts, blog articles, and newsletters.
- Help develop and implement strategies to increase community engagement and participation.
- Conduct research and stay up-to-date on industry trends and best practices in community management and social media marketing.
- Collaborate with the marketing team to align community initiatives with broader marketing campaigns and objectives.
- Assist in organizing and managing virtual events, webinars, and live chats to foster community interaction and growth.
- Assist in tracking and analyzing community metrics and engagement levels to provide insights and recommendations for improvement.
- Monitor and report on brand mentions, feedback, and sentiment across various online platforms.
- Identify and escalate any potential issues or concerns raised by the community to the Community Manager.
- Stay informed about our products or services to effectively address community inquiries and provide accurate information.

**Qualifications**:

- Currently pursuing a degree in marketing, communications, business, or a related field.
- Strong written and verbal communication skills.
- Active and proficient user of various social media platforms.
- Familiarity with online community platforms and forums.
- Basic understanding of social media marketing principles and best practices.
- Excellent organizational and multitasking abilities.
- Strong attention to detail and ability to work independently.
- Positive attitude, creativity, and a passion for engaging with online communities.
- Prior experience in community management, social media management, or customer service is a plus.
- This is an exciting opportunity to gain practical experience in community management and social media marketing. You will have the chance to contribute to the growth and engagement of our online community while learning valuable skills that can enhance your future career in marketing and communications.

ABOUT OUR COMPANY

Keenfolks is a global Integrative A.I. Agency that connects Business, Marketing & Prop Technology to deliver efficiency and growth to Fortune 500 companies. A few of our clients include Merck Pharmaceutical, Coca-Cola, Johnson & Johnson, Reckitt, Danone, Nestle, Kellogg's, Royal Canine, Femsa, and more, spanning over 40+ markets worldwide.

Our vision is to become the leading Integrative A.I. agency and empower multinational companies to achieve greater efficiency and sales.

Our mission is to fuel GREATNESS in companies, individuals, and society through Human Centric A.I. Transformation.

So, what exactly do we do?

We specialize in creating AI-first end-to-end global and local programs designed to help multinationals drive new revenue business models, implement cutting-edge innovations, design experiences, develop technology strategies, lead business and digital transformations, implement Web 3 strategies, and accelerate sales and automation. You can learn more about our services by visiting our website.

What being part of Keenfolks looks like
- Dynamic, young, and international environment with +26 nationalities in our Barcelona office
- Work-from-home flexibility: 2 weekly office days
- Learning & Development policy: language courses and focused seminars
- Free lunch at our beautiful office in Barcelona
- Free Friday afternoon
- Office activities: yoga, padel, ping pong, and much more
- 1 monthly after-work gathering with pizza and drinks
- Annual bicing
- Fresh fruit, coffee, and tea at the office
- Birthday gift
- An entrepreneurial environment that encourages continuous innovation
- A company culture built on passion, trust, and constructive freedom
- Career development and continuous opportunities to grow

**Your attitude**:
We believe in pushing our boundaries, we believe that innovation requires vulnerability and so, we take calculated risks. Here at The Keenfolks, we're constantly in search of greatness and never settle for just being good. We recognize and reward those that consider themselves to be change-makers and experimental in their approach, therefore, we're keen to connect with innovators someone that takes the learning in each experience, coupled with them having an entrepreneurial mindset.

**DIVERSITY MATTERS**:
The Keenfolks is an equa

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