Director of IT Digital

hace 4 meses

Barcelona, España Galderma A tiempo completo

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact. Further supporting our growth and innovation momentum, we are establishing a new Global Capability Center in Barcelona to deploy new capabilities to effectively support its global commercial and functional teams. Located in the upscale Eixample District in the heart of Barcelona, Galderma’s Global Capability Center offers numerous possibilities for professional development such as exposure to global and cross-functional projects and access to global career opportunities.

Job Title: Director of IT Digital & Commercial

Location: Hybrid, Barcelona

Job Description

The Director of IT Digital & Commercial is a senior leadership role within our organisation, responsible for overseeing IT strategy and digital product management across CRM, Customer Service, Digital Marketing, Innovation, Website Management, DevOps, and Governance. This role requires a seasoned IT Professional with expertise in health and life sciences, capable of delivering digital solutions that enhance HCP, Consumer and Patient engagement, improve service delivery, ensure operational efficiency, and maintain compliance.

Key Responsibilities
- Develop and implement a strategy that aligns with the business desired goals and Oversee IT Operations and DevOps practices to ensure efficient product development and deployment.
- Manage the entire lifecycle of digital products, ensuring they meet healthcare and life sciences needs.
- Lead cross-functional teams to deliver products that enhance patient outcomes and optimise operations.
- Define and oversee the IT architecture to ensure robust, scalable, and secure digital platforms environments.
- Implement DevOps practices to streamline development, deployment, and continuous improvement.
- Ensure digital solutions comply with regulations, data privacy standards, and governance policies, including compliance and Consent Management.
- Collaborate with security and governance teams to protect data and uphold secure, compliant digital environments.
- Optimise CRM systems for personalised HCP engagement.
- Lead customer service technology initiatives to enhance service and scalability.
- Manage Marketing Automation and Personalisation Platforms (Salesforce), Analytics (Google Analytics & Salesforce) to optimise digital performance and ensure compliance.
- Foster and maintain strong relationships with internal and external stakeholders, business and partners.
- Manage both Capex & Opex Budgets for Digital, Commercial and IT operations initiatives, ensuring resource efficiency.
- Mentor and develop a team of IT managers, fostering innovation and collaboration.

Skills & Qualifications
- Bachelor’s degree in IT, Computer Science, or related field; advanced degree in health informatics preferred.
- Proficiency in IT Product Management, IT Operations, and DevOps within health and life sciences.
- Expertise in IT Governance, CRM, Salesforce & Veeva preferred.
- Strong leadership and communication skills with a track record in digital transformation
- Excellent communication, problem-solving, and decision-making skills.
- Strong strategic vision, leadership, analytical and operational excellence skills

What we offer in return
- You will be working for an organization that embraces diversity & inclusion and believe we will deliver better outcomes by reflecting the perspectives of our diverse customer base.
- You will receive a competitive compensation package with bonus structure and extended benefit package
- You will b

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