IT Support Engineer
hace 4 semanas
**IT support engineer ( English - B2)**
- Palma De Mallorca, Islas Baleares/Illes Balears (España)
- Presencial
- Salario: Según experiência
- Experiência mínima: 1 año
- Tipo de contrato: indefinido, jornada completa
As part of #teamjemix, you will provide our customers with professional IT solutions in day-to-day business and be the contact person for our customers
- Processing tickets of the daily business
- Exciting IT projects make your working day varied
- Entering, maintaining and documenting the knowledge database
- Ensuring the operation of complex system environments of our customers
We value knowledge of:
- Operating Systems MacOS, Microsoft, Linux
- Experience with Remote Management and Monitoring Software
- Troubleshooting PC, Mac servers, network devices and Cloud Systems
- First line troubleshooting of tickets generated by the monitoring System and collaborating with Tier 2 and Tier 3 on escalated tickets.
- Structured way of working and documenting skills
- Performing maintenance task on customer IT infrastructure on regular basis
Tipo de puesto: Jornada completa
Horario:
- De lunes a viernes
Ubicación del trabajo: Una ubicación
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