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Norsktalende B2B Kundebehandler for Nets

hace 4 meses

Malaga, España Transcom WorldWide A tiempo completo

**Location**:Spain, Malaga

**Job category**:Customer Service Representative (CSR)

**Language**:English

Vil du demonstrere utmerket kundeservice for selskapets NETS-bedriftskunder? Vi har den perfekte stillingen for deg i solfylte Málaga

Bli kundeservicerepresentant for en digital finans
- og betalingsløsning gigant - NETS i Costa del Sol.

NETS er et av Europas mest innovative, moderne og raskest voksende selskap innen digitale finans
- og betalingsløsninger. Når du jobber for NETS vil du lære ferdigheter som vil forberede deg for din pågående karriere i en av de raskest voksende bransjene i Europa - digital finans.

**Hva kan vi tilby DEG**
- Arbeide i et internasjonalt miljø, karrieremuligheter, 90 % av våre ledere vokste opp i Transcom;
- En mulighet til å jobbe på et sted hvor nye ideer og prosessforbedring alltid blir verdsatt, engasjement i ytterligere aktiviteter innen idretts og samfunnsansvar;
- Profesjonell opplæring og utmerket erfaring innen kundebehandling, full støtte med hele flytteprosessen samt å bosette seg;
- Mulighet til å jobbe hjemmefra etter at du har fullført opplæring (i Malaga);
- Bedriftsfordeler - rabatter for bil, reise, mote, fritid, sport, arrangementer, hjemmedekorasjoner, elektronikk og næringsmiddelindustriens produkter og tjenester.

**Bli med oss som kundeservicerepresentant**

Vår samarbeidspartner er en kjent aktør i bedriftsmarkedet. Dette er en spennende stilling med stort potensial for personlig utvikling. I din rolle vil du levere den beste kundeopplevelsen for B2B NETS-klienter via telefon og e-post. Du vil jobbe med norsktalende kunder og veilede dem gjennom fakturaer og saldoer samt gi teknisk support.

**Hva ser vi etter?**
- Du er ivrig etter å lære nye ting og tilpasser deg raskt endringer;
- Du prioriterer kunder og er alltid villig til å hjelpe andre;
- Du snakker flytende norsk og har gode engelskkunnskaper;
- Du er komfortabel med å bruke telefon og datamaskin som arbeidsverktøy;
- Du er villig til å yte en utmerket service til mange kunder på en gang;
- Du har en positiv holdning og ønsker å yte en utmerket service;
- Du kan starte 21. Aug 2023.

Rekrutteringsprosessen

Etter at du har fylt ut søknaden din via vår nettside, vil du motta en telefon fra Talent Acquisition Specialist. Hvis profilen din er i samsvar med det vi ser etter, vil vi be om at du fullfører en kort skriveoppgave for å evaluere dine skriftlige språkkunnskaper. Hvis godkjent, inviterer vi deg til et videointervju. Der får vi muligheten til å fortelle mer om selve tjenesten og jobben samtidig som vi blir bedre kjent med deg.

**Hvordan er livet hos Transcom**:
Hos Transcom er vi nådeløst engasjert. Til våre kunder og hverandre. Hver dag starter noen reisen med Transcom. Å ta potensialet de har i dag, og gjøre det om til ferdigheter for fremtiden. Å bli anerkjent for å jobbe hardt, være en lagspiller og støtte andre. Forkjempe positiv, varig endring i deres lag og lokalsamfunn. Det er akkurat slik vi er i Transcom. Her bryr vi oss, og oppmuntrer hverandre. Du er inkludert, akkurat som du er, fra dag én. Og med riktig tankesett er det ingen ende på hvor langt vi kan gå sammen.

Er dette en rolle som gjør at du ønsker å vite mer om stillingen, er du velkommen til å kontakte oss for mer informasjon. Vi ser frem til å høre fra deg