Internal Sales Manager

hace 4 semanas

Sant Feliu de Llobregat, España Watson-Marlow Fluid Technology Solutions A tiempo completo

**Location: Barcelona, Spain**
**Salary: Competitive DOE + Bonus + Private Health**
**Benefits: Enhanced Carer/Parental Leave, Additional Holiday, EAP and more**

***Passionate about team management? Commercially minded? We are currently seeking an experienced people manager for our operation in Barcelona, Spain. You will join an experienced and dynamic technical team, assisting our valued customer base across the region.

As the Internal Sales Team Manager, you will play a pivotal role within our organization. You will lead a team of professionals responsible for the seamless management of commercial administration and technical support. Your expertise and leadership will be instrumental in shaping our operations and ensuring the highest level of customer satisfaction.

We offer a full induction with training and ongoing support for all our systems and products. Along with this you’ll gain access to SSE academy where you can upskill and develop at your own pace.
- Watson Marlow Fluid Technology Solutions is an SSE PLC Group company. SSE (London Stock Exchange - FTSE 50) is a manufacturer of engineered solutions, employing 10300 people across 130+ operating units globally. We offer a range of fluid handling solutions across the biotech and industrial markets._

**This role will focus on**:

- **
Efficient Team Management**:Lead and mentor a team of professionals responsible for back-office operations and technical support, ensuring efficiency and productivity.
- ** Operational Excellence**: Oversee tasks related to trade agreement creation, order processing, order confirmation, and invoicing, maintaining a strong focus on operational excellence and customer satisfaction.
- ** Technical Support Leadership**:Manage the technical support team, providing guidance and support to ensure timely and effective resolution of customer inquiries and issues.
- ** Data Management**: Ensure the quality of data within our ERP system, with a focus on implementing necessary updates and improvements.
- ** Claims Management**: Supervise the claims and quality requests processes, utilizing your technical knowledge to drive efficient resolutions and maintain customer trust.**_ _**

**To be successful in this role, you will need**:

- Due to the demands of this role, you will need to have experience in a managerial role (internal sales, back office, sales support etc) in a fluid handling company, with a proven track record of successful leadership.
- In-depth knowledge of commercial contracts, claims management, and back-office operations.
- Strong interpersonal and communication skills to facilitate seamless interaction with both colleagues and customers.
- Technical expertise, and the ability to lead a technical support team effectively.
- Due to our customer base Catalan and Spanish are a must. As we are a UK headquartered business, fluency in English is also essential.**_ _**

Closing Date: 01/12/2023

**About Watson-Marlow**

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