Jr Business Analyst
hace 2 semanas
**About Glovo**:
We're a Barcelona-based startup and the fastest-growing delivery player in Europe, Africa, and Western Asia. With food at the core of the business, Glovo delivers any product within your city at any time of day.
At Glovo, you'll have the job of your life while working together towards our shared vision to give everyone easy access to anything in their city. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact on millions of livesall while having fun
We believe that diversity adds incredible value to our teams, our products, and our culture. We know that the best ideas and solutions come by bringing together people from all over the world and by fostering a culture of inclusion where everyone feels heard and has the chance to make a real impact. It's because of this that we are committed to providing equal opportunities to talent from all backgrounds.
**Your work-life opportunity**:
As a CRM Jr Business Analyst, your main responsibilities will include analyzing and interpreting data to inform strategic business decisions collaborating with various business areas to gather and document requirements and provide recommendations for solutions. You should have a strong understanding of CRM and be skilled in marketing, with the ability to analyze data sets to optimize sales-driven communications programs.
**Be a part of a team where you will**:
- Be responsible for conducting A/B tests to gather insights on communications, segments, and triggers-
- Creating reports and presentations to communicate findings to stakeholders, such as management or other teams within the company-
- Analyzing customer data to identify patterns and trends, such as which products or services are most popular among different customer segments, or which customers are most likely to churn-
- Identifying areas where the CRM system or business processes can be improved to better engage and retain customers-
- You will need to identify and analyze high-value actions to increase customer value-
- Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference**You have**:
- 1-2 years of experience in business analysis, preferably in a CRM environment-
- G-suite proficiency (sheets, slides) and strong Excel skills-
- Strong SQL skills - able to extract, manipulate, transform and analyze large volumes of data with a high level of accuracy-
- Strong analytical knowledge and experience with reporting, driving insights, and data-driven optimization-
- Strong drive for continuous improvement. Problem solving: You always find a way to get things done-
- Experience with visualization tools like Looker or Tableau is a plus-
- Good communication skills-
- English is a must**Experience our Glovo Life benefits**:
- Enticing equity plan (if applicable)-
- Top-notch private health insurance-
- Monthly Glovo credit to spend on our restaurant products and zero delivery fee on all Glovo orders-
- Discounted gym memberships-
- Flexible time off (take the time you need) and hybrid working model (own your time)-
- Enhanced parental leave including nursery support-
- Online therapy and wellbeing benefit**What you'll find when working at Glovo**:
- Gas: Driven to deliver quality results quickly-
- Good Vibes: Bring positivity and communicate openly-
- Stay Humble: Self-aware and open to learning-
- Care: Uplift people and the planet-
- Glownership: Act as proud owners-
- High Bar: Focus on Top PerformanceIf you believe you match these values, we look forward to meeting you
Wanna take a peek into what it's like to work at Glovo? Follow us on Instagram and like us on Facebook
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