Operational Lead, Amazon Music
hace 3 meses
Bachelor's degree in business economics, engineering, analytics, mathematics, statistics, information technology or equivalent
- Experience in creating process improvements with automation and analysis
- Experience in identifying, leading, and executing opportunities to improve, automate, standardize or simplify finance or business tools and processes
- Previous experiences managing a team
Amazon Music is an immersive audio entertainment service that deepens connections between fans, artists, and creators. From personalized music playlists to exclusive podcasts, from livestreams to artist merch, we’re innovating at some of the most exciting intersections of music and culture. Amazon Music delights customers worldwide across multiple tiers of service (ad-supported, Prime, and Amazon Music Unlimited).
Key job responsibilities
- Provide hands-on operational guidance and support to the team across multiple locations
- Conduct quality checks to ensure consistent performance and compliance of the team
- Manage support resources for external teams, ensuring they have the necessary tools and information
- Collaborate with internal departments (Finance, Business, Tax, Legal) to resolve issues and address queries effectively
- Any of the following languages: Spanish, German, Italian, Japanese, Portuguese
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