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Field Service Application Engineer
hace 3 meses
**Job Description Summary**: Reporting directly to the South Europe Services Leader, the Field Service Application Engineer is a key member of the Service team, providing Application Engineering support both internally and externally and conducting Field Service activities at Protection & Control integrators and end customer facilities.
**Roles and Responsibilities**
- Commissioning activities for Protection & Control and Substation Automation Systems.
- Training to customers.
- Consulting services on P&C Engineering (Calculation of Settings, Protection Relay, Control Units and Gateway Configuration, Coordination Studies, Short Circuit analysis)
- EHS Leadership, conduct field work in compliance with applicable regulations and encourage accurate employee safety practices.
- Act as a primary technical resource for on-site work and lead resolving engineering and product issues. Providing technical direction to skilled labour while performing work on customer sites and equipment to assure the executed work reflects the quality standards and attention to detail that maintains a professional image for the customer and company.
- Provide installation and service direction on-site and remotely.
- Liaise effectively with customers in job planning, execution, follow-up and sales support, and internally with engineering departments, manufacturing, and Sales team.
- Provide both external and internal timely, accurate, professional reports.
- Provide, audit, and implement quality control requirements for on-site activities.
- Communicate schedule details, project milestones, manpower requirements, quality issues, and tools/equipment requirements to the appropriate individuals.
- Leverage applicable Lean/6-Sigma projects.
- Work closely with the Grid Automation Centre of Excellence in Bilbao, Spain.
- Support the Sales and Commercial teams.
**Required Qualifications**
- Electronics/Electrical Engineering degree or equivalent.
- Experience in Energy/Utility Project environments.
- Proficiency level in Spanish and English. Other languages valued (German, French, Italian and/or Russian).
- Willingness and ability to travel globally (Around 150 days/year).
- Excellent interpersonal and communication skills with a strong customer focus and ability to cooperate with the different departments.
- A rigorous team working approach, good communication and interpersonal skills with a high level of self-motivation, flexibility and self-learning aptitude.
- Experience with electrical Protection relays and Control systems (LV, MV & HV).
**Desired Characteristics**:
- Background in Electrical Control Systems and SCADA/DCS systems.
- GE GA P&C and SAS products.
- Must be a motivator, self-starter and dedicated team player.
- Ability to organize, prioritize and achieve milestones and deliverables.
- Open to working extended hours if the situation requires.
- Sound judgment, level headed under pressure, with an ability to think on feet.
- Self-starter with a sense of urgency and an ability to work to tight deadlines.
- Excellent verbal and written communication skills.
- High interpersonal skills.
- High communication and organization skills to coordinate activities involving different teams.
- Ability to perform quality reports based on customer requirements.
**Additional Information**:
**Relocation Assistance Provided**:No
