CRM Business Anlayst

hace 3 días


Sant Cugat del Vallès Barcelona provincia, España Axiom Software Solutions A tiempo completo

**Job Description**:

- Excellent business analysis and PM skills coupled with excellent techniques and ideally with some methodology.
- Ability to analyze the structure of the business (integration between Marketing, Sales & Customer Services / Post Sales)
- BA will perform analytics part
- Understanding of Customer Journey & Processes
- As-Is/ To-Be process mapping
- Ability to streamline processes
- Strong Documentation Management Experience
- Align internal and external stakeholders of the benefits of new technology or strategies/ requirements/ processes.
- Ability to run workshops and training sessions to ensure that everyone is on board and understands the processes involved
- At least 3 to 5 years’ experience of working with a CRM system - ideally with MS Dynamics CE
- Ability to discover and implement new requirements into future design
- Ability to write complete user stories to illustrate the requirements for new feature so that Dev team can understand and estimate the work to be done
- Ability to support CRM IT PM to plan development and roll out of new CRM features
- Ability to support Product Owner in the agile build and management of the CRM backlog
- Ability to support CRM team during testing phase of each release by writing business scenarios in accordance with the relevant business process and solution design
- Ability to capture enhancement requirements from the support cases and create user story that can be added to the CRM backlog

About Company

We are committed to providing solutions that are simple to use and cost-effective, that meet the specific set of needs defined, and that are adaptable to meet future needs.


  • Business Anlayst

    hace 3 días


    Sant Cugat del Vallès, Barcelona provincia, España Axiom Software Solutions A tiempo completo

    **Job Description**: **Job Description**: Job Summary - You are interested in companies, customers and market behavior and methods to measure and anticipate it. Moreover: - You are a data driven person, with a passion to identify patterns in the data, identify the root causes, and suggest solutions from complex datasets. - You are passionate about coding,...

  • CRM Business Analyst

    hace 6 días


    Sant Cugat del Vallès, España Axiom Software Solutions Limited A tiempo completo

    CRM Business Analyst – 5+ Years experienceLocation : Barcelona, Saint Cugat (onsite work)Salary – 37- 40K Euros per Annum. Employment type – Full timefor CRM roles - Customer has given feedback that CRM to Microsoft Dynamics integration is must and candidates must have Microsoft Dynamics hands on experience. •Excellent business analysis and PM...

  • CRM Business Analyst

    hace 6 días


    Sant Cugat, Barcelona, España Axiom Software Solutions Limited A tiempo completo

    CRM Business Analyst – 5+ Years experienceLocation : Barcelona, Saint Cugat (onsite work)Salary – 37- 40K Euros per Annum. Employment type – Full timefor CRM roles - Customer has given feedback that CRM to Microsoft Dynamics integration is must and candidates must have Microsoft Dynamics hands on experience.•Excellent business analysis and PM skills...

  • CRM Business Lead

    hace 4 días


    Barcelona, Barcelona, España Iese Business School-Barcelona A tiempo completo

    Opportunity OverviewWe are seeking a CRM Business Lead who will be responsible for managing the CRM platform and its satellites, working together with the maintenance team for incidence resolution, and leading the management of data quality in the CRM platform. The successful candidate will translate business needs into technical specifications and ensure...


  • Sant Cugat, Barcelona, España Fluidra A tiempo completo

    Fluidra es una empresa líder a nivel global en el sector de la piscina y el wellness.¿Quieres conocernos?Somos un grupo multinacional con una dilatada experiencia en el desarrollo de servicios y productos innovadores en el mercado de la piscina residencial y comercial a escala global y tenemos una misión muy clara: crear la experiencia perfecta de piscina...


  • Sant Cugat, Barcelona, España Fluidra A tiempo completo

    Fluidra es una empresa líder a nivel global en el sector de la piscina y el wellness.¿Quieres conocernos?Somos un grupo multinacional con una dilatada experiencia en el desarrollo de servicios y productos innovadores en el mercado de la piscina residencial y comercial a escala global y tenemos una misión muy clara: crear la experiencia perfecta de piscina...


  • Sant Cugat del Vallès, España Hewlett Packard A tiempo completo

    **Job Title**: ERP & CRM Applications Manager **Location**: Sant Cugat del Valles, Barcelona, Spain or Ness Ziona, Israel **Job Type**: Full-Time / Hybrid **About Us**: Within HP, Industrial Print is a ~2B$ business with the ambition and the opportunity to grow and scale significantly thanks to our great HW, Supplies and Services portfolio (Indigo and...


  • Sant Cugat del Vallès, España Fluidra A tiempo completo

    Fluidra es una empresa líder a nível global en el sector de la piscina y el wellness **¿Quieres conocernos?** Somos un grupo multinacional con una dilatada experiência en el desarrollo de **servicios y productos innovadores**en el mercado de la piscina residencial y comercial a escala global y tenemos una misión muy clara: crear la experiência...


  • Sant Cugat, Barcelona, España Fluidra A tiempo completo

    Fluidra is a global leader in the pool and wellness sector Want to get to know us?We are a multinational group with extensive experience in developing innovative products and services for the residential and commercial pool market worldwide. Our mission is clear: to create the perfect pool and wellness experience responsibly.Currently, we operate in over 47...


  • Sant Cugat, Barcelona, España Fluidra A tiempo completo

    Fluidra is a global leader in the pool and wellness sector Want to get to know us?We are a multinational group with extensive experience in developing innovative products and services for the residential and commercial pool market worldwide. Our mission is clear: to create the perfect pool and wellness experience responsibly.Currently, we operate in over 47...

  • Data Engineer

    hace 2 días


    Sant Cugat del Vallès, España Omega CRM A tiempo completo

    **Omega CRM Consulting is looking for a Data Engineer** **that would like to collaborate with one of the top global pharmaceutical companies.** We're currently seeking a talented Data Engineer to join a newly formed Product Team. In this role, you'll have the opportunity to scale up and globally rollout our Customer Data Platform (CDP), a key solution used...

  • Campaign Analyst

    hace 6 días


    Sant Cugat del Vallès, España Omega CRM A tiempo completo

    Omega CRM Consulting is looking for a Campaign Analyst that would like to collaborate with one of the top global pharmaceutical companies You will manage the tracking and measurement of automated omni-channel marketing campaigns built by the Centre Campaign management team. This tracking and measurement will enable the impact analysis of campaigns to...

  • Front-end Developer

    hace 6 días


    Sant Cugat del Vallès, España Omega CRM A tiempo completo

    Omega CRM Consulting is looking for a Front-end Developer developer that would like to collaborate with one of the top global pharmaceutical companies.  Description Front-end developer will work awithin a product team who work with a productive solution used worldwide, built on Dataland leveraging unstructured data (e.g. medical information) and...


  • Sant Cugat del Vallès, España Omega CRM A tiempo completo

    **Omega CRM Consulting is looking for a Junior IT/OT Cybersecurity Analyst that would like to collaborate with one of the top 15 global pharmaceutical companies.**: As a Junior IT/OT Cybersecurity Analyst at Boehringer Ingelheim, you will be part of our dynamic cybersecurity team. Your primary role will be to support the operational aspects of our...

  • CRM Retention Manager

    hace 3 días


    Sant Cugat del Vallès, Barcelona provincia, España Page Personnel España A tiempo completo

    _Develop and manage customer retention and loyalty programs._ - _Create strategies to increase customer loyalty and reduce customer churn._ - _Monitor customer satisfaction and recommend solutions to improve customer experience._ - _Analyze customer data and trends to identify areas of improvement._ - _Collaborate with marketing and sales teams to ensure...

  • Crm Business Analyst

    hace 2 días


    Barcelona, Barcelona, España Tn Spain A tiempo completo

    CRM Business Analyst – 5+ Years experienceEmployment type – Full timeResponsibilities:Integrate CRM with Microsoft Dynamics; hands-on experience required.Perform business analysis and project management skills using relevant methodologies.Analyze the structure of the business, focusing on integration between Marketing, Sales, and Customer Services/Post...

  • Vendor Coordinator

    hace 17 horas


    Sant Cugat del Vallès, España Omega CRM A tiempo completo

    **Omega CRM Consulting is looking for a Vendor Coordinator that would like to collaborate with one of the top 15 global pharmaceutical companies.**: You will analyze trends in support issues, address root causes with tactical solutions, and align vendor activities with internal operational objectives. Your strategic contributions will involve developing...


  • 08174 Sant Cugat del Vallès, Barcelona provincia, España Omega CRM A tiempo completo

    **Omega CRM Consulting is looking for a Platform Manager Automation that would like to collaborate with one of the top 15 global pharmaceutical companies.**: The Platform Manager Automation (PMA) Services will enable the HPS DU (Human Pharma Delivery Unit) Campaign Automation Services to efficiently and effectively build and automate campaign journeys with...

  • CRM Business Analyst

    hace 3 días


    Barcelona, Barcelona, España TN Spain A tiempo completo

    CRM Business Analyst – 5+ Years experience Employment type – Full time Responsibilities: Integrate CRM with Microsoft Dynamics; hands-on experience required. Perform business analysis and project management skills using relevant methodologies. Analyze the structure of the business, focusing on integration between Marketing, Sales, and Customer...

  • AWS Backend

    hace 5 días


    Sant Cugat del Vallès, España Omega CRM A tiempo completo

    Omega CRM Consulting is looking for a AWS Backend & DevOps Developer that would like to collaborate with one of the top global pharmaceutical companies.  Description Within a product team, specify, develop (Python), package, document and support an AWS-based product/solution for handling consents, preferences, and exclusions.  Support AWS infra...