Italian Speaking

**Location**
- Málaga, Spain**Language**
- Italian***

**Description**:
**Why join us**

Are you enthusiastic about creating memorable experiences? Then come join us at Webhelp and work with energetic people who strive to enjoy every day.

We are looking for an **Italian speaking - Licensing Associate** to join our exciting projects, with leading brands from tech, finance, travel, fashion, healthcare, and many more industries.

**What we offer you**

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

Your benefits at Webhelp:

- Full-time contract, 39 hours/week: Monday - Friday 9:00 to 17:30.- Competitive salary.
- Great office location in Benalmadena.
- Medical insurance + Restaurant card.
- Friends hunting (referral) bonus.
- Full paid training about the company and the project you will be working on.
- Career development program and specialized courses.
- Opportunities for a career abroad through the Webhelp International Mobility Program.

**What you’ll experience at Webhelp**

As a **Licensing Associate** in our team, you will:

- Work with the RS to understand the customer licensing position by reviewing their existing licensing portfolio.
- Assist to develop a renewal plan, aligned to the client’s Cloud & or licensing program strategy, and provide the best licensing solution for the customer as indicated by the client.
- Act as the point of contact for the Renewal Specialist (RS) to answer Commercial VL licensing questions raised by the end customer.
- Create and provide quality checks for any required licensing documentation such as agreement packages.
- Working with the client´s approved tools, they will help secure all necessary deal approvals. The Commercial VL programs in their scope of work are, but not limited to, the following:
Enterprise Agreements (EA, EAS, SCE)
Open program (OLP, OV, OVS)
Microsoft Products and Services Agreement (MPSA)
New Commerce agreement (CSP, MCA-E)
OSPA (China only)

**We’ll be a great match if you**:

- Are native or proficient in Italian + Fluent in English.
- 2 or 3+ years Licensing experience with a proven track record of success preferred.
- Knowledge and experience of Microsoft or other Cloud and Online Services solutions.
- Experience working with & understanding negotiations in licensing contracts.
- Experienced in establishing trusted advisor/strategic consultant. relationships with a wide variety of internal and external stakeholders.
- Able to help customers make the best choices in tough macroeconomic environments.
- Share our values of commitment, unity, integrity, recognition, and WOW.

**Don’t meet every single requirement?**

**Who we are**

Webhelp is a people-first company and a global leader in the BPO industry. With more than 100 nationalities, Webhelp Spain is one of the main multilingual centers of the Group. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.

**If this sounds like you, join us at Webhelp**

**Webhelp is an equal-opportunity employer**

RRQ23-004819-3-ITALY