Service Coordinator Poland

Donaldson is committed to solving the world’s most complex filtration challenges. Employing innovation and breakthrough solutions, we are advancing filtration for a cleaner world. We look for the best people to help us succeed, offering opportunities to learn, effect change, and make meaningful contributions at work and in our communities. This is a place where you can make a world of difference.

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As a Service Coordinator for Poland, you will coordinate and maximize all existing Compressed Air and Process Filtration customers in the provision and supply of Aftermarket products and services.

Key Responsibilities:

- Coordinate the service engineers, handling and maximizing all existing CAF/PF service customers in the provision and supply of After Market products and services
- Process, monitor, and follow-up customers' purchasing orders and the maintenance agreements
- Plan new and renewed contracts - act as main communicator between parts available, customer confirmed appointment, technician plans
- Assist in further developing the Service business meeting planned targets in Poland
- Maximize technician's chargeable working hours and monitor the efficiency of working time (utilization)
- Manage invoice creation, corrections, and the return of the material activities
- Coordinate internally with other departments, such as sales, logistics, finance, and production, to keep all aware of customer activities

**Profile**:

- Higher education or equal through experience
- At least 2 years' experience in administration/customer service/logistics
- Excellent computer skills
- Strong communication and administrative skills, fast learner, and a team player
- Flexibility, ability to multi-task and manage time
- Polish & English fluent

What's offered:

- International work environment
- Career development
- Permanent position and flexible working schedule (7.30 - 9.30 to 16.30 - 18.30)
- Terrassa based, and daily shuttle bus from Plaza España (Barcelona) to our offices
- Hybrid working model (60% of remote working)
- Initial training is in the office for 1 month
- Attractive salary and monthly meal allowance (160 Eur/month)
- Social benefits after 1 year (health and life insurance, pension plan)
- Free coffee and fruit during office days

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Come make a World of Difference

Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.