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Process Analyst
hace 3 semanas
**ABOUT THE JOB**
- Analyse business processes identifying and assessing potential opportunities.
- Identify process inefficiencies/gaps and recommend, whenever applicable, process reengineering/redesign to standardize and enable automation.
- Coordinate with stakeholders to understand their requirements and ensure that the automation solution meets their needs. Create business cases to review with management for approval.
- Support a correct prioritization of the opportunities in the pipeline.
- Support in sessions between business and technical teams and define functional and non-functional requirements for the TO-BE solutions.
- Create business documentation including process maps, to support development team.
- Support in the coordination with vendors and partners by reviewing the automation proposals in terms of the process definition, ensuring that the developers understands the business process.
- Support the automation projects and ensure a successful and timely delivery.
- Communicate effectively with stakeholders acting as the key contact person.
- Conduct performance reviews post implementation and analyze if adjustments are needed. Validate if automation projects are delivering against KPIs defined.
- Identify and propose change management or trainings needs for automation projects delivered.
**ABOUT YOU**
- Previous experience on process analysis or process automation
- Strong analytical and problem-solving skills.
- Project management knowledge.
- Ability to rapidly grasp processes and identify opportunities.
- Knowledge of RPA and automation technologies is desirable.
- Logical and structured approach to documentation and procedures
- Continuous improvement mindset. Lean Manufacturing knowledge will be a plus.
- Effective communication skills for stakeholder management and cross-functional teams’ coordination.
- An extremely dedicated, structured and detail-oriented individual with an analytical way of working
- A talented professional who wants to learn, grow and drive their career while ‘spreading smiles across the globe’
- A culturally intelligent, exceptional project team member, able to foster teamwork and positively influence international colleagues towards business change
- Excellent level of English, both written and verbal. Any additional language like Spanish will be advantageous.
**ABOUT OUR OFFER**
- Competitive salary and benefits as standard
- Career progression opportunities in more than 50 countries worldwide
- Develop yourself as part of a friendly, richly diverse and virtual international team
- Exceptional approach to your learning - access to free learning platforms & language lessons
TUI Musement is a leading Tours & Activities business. It combines a scalable digital platform with local service delivery, to offer excursions, activities, tickets and transfers in more than 50 countries worldwide. There are over 130,000 ‘things to do’ in all major holiday and city destinations, which are distributed through B2B partners, via the Musement and TUI websites and direct to TUI customers. We also offer services to cruise lines through Intercruises Shoreside & Port Services in ports worldwide. TUI Musement sold around 10 million excursions, tours and activities delivered by our international colleagues located around the world and is one of the major growth areas of TUI Group.
We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA.
**#TUIJobs #TUIMusement
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