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Receptionist at Purobeach

hace 4 semanas

Barcelona, España Hilton A tiempo completo

Receptionist at Purobeach

Are you passionate about working outdoor? Look no further We are seeking dynamic and motivated individual to join to our Purobeach team as a Host/Hostess.

A Host/Hostess at Purobeach is responsible for making the guest feel at home by extending a warm welcome, assisting the guests to sit and later give them a warm send off. To assist in all ways to provide the highest degree of guest satisfaction.

**What will I be doing?**As a Host/Hostess, you are responsible for serving guests in a friendly, timely, and efficient manner to deliver an excellent Guest and Member experience. A Host/Hostess will also be required to have extensive knowledge of Purobeach offerings. Specifically, you will be responsible for performing the following tasks to the highest standards:

- Manage guest queries in a friendly, timely, and efficient manner
- Ensure knowledge of Purobeach services
- Follow correct reporting procedures if faced with issues
- Practice Hilton Grooming standards including uniform dress code, cleanliness and personal hygiene
- Assists callers and reservations courteously and promptly, taking messages as necessary which are legible and accurate passing them on to the appropriate person without delay
- Has a good knowledge of the Purobeach sitting arrangements

**What are we looking for?**
A Host/Hostess serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

- Positive attitude
- Good communication skills (oral and written)
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Flexibility to respond to a range of different work situations
- Ability to work on your own or in teams
- Languages: English

***What will it be like to work for Hilton?**

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