Monitoring Operator

hace 17 horas

Las Rozas de Madrid, España Johnson Controls A tiempo completo

Para formar parte de nuestros equipos de monitorización y servicio global de seguridad, seleccionamos:
**Operador/a de Seguridad - Centro de Control**

Nuestra División de seguridad electrónica lleva más de un siglo protegiendo hogares, activos, empresas y clientes de todo el mundo ofreciendo soluciones de integración y servicios avanzados de seguridad. Con nuestros sistemas de Alarmas un hogar o negocio se convierte en un entorno tranquilo y seguro.

**¿Cuál será tu Rol?**

Recepción y verificación de las señales de alarma procedentes de clientes conectados así como gestión remota integral de incidencias en instalaciones, en materia de seguridad.

**¿Cuáles serán tus responsabilidades?**
- Recepción de señales, verificación de alarmas (secuencial, vídeo) en centro de control.
- Transmisión y centralización de alarmas, comunicación a los centros operativos y unidades de intervención de las fuerzas y cuerpos de seguridad del Estado.
- Videovigilancia remota, accesos videovigilados, rondas virtuales, análisis y realización de informes de procesos (Grandes superficies e instalaciones)
- Coordinación y comunicación con el personal de seguridad de los centros monitorizados.
- Control operativo de todos los servicios, recepción y reacción inmediata de sugerencias y peticiones del cliente.
- Resolución de incidencias de forma especializada, siguiendo las directrices de la Ley de Seguridad Privada y procedimientos específicos establecidos por el cliente.

**¿Qué perfil necesitamos?**

ESO/Formación académica acorde.

Imprescindible habilitación de vigilante de seguridad (TIP) en vigor.

Experiência en trato telefónico con clientes.

Manejo de Paquete Office.

Disponibilidad para trabajar en turnos rotativos (Mañana 07.00-15.00/ Tarde 15.00- 23.00/ Noche 23.00-07.00). Rotación 7-3 / 7-4

Se solicitará un certificado de penales.

**Valorable**:
Experiência previa en visualización de cámaras a través de circuito cerrado de televisión.

Alta capacidad de comunicación, tanto con personal interno como organismos oficiales.

Actitud proactiva, dinámica y alta capacidad de organización.

Persona acostumbrada a trabajar en equipo.

**¿Qué ofrecemos?**

Johnson Control ofrece un interesante paquete retributivo de acuerdo a tu cualificación y experiência. Podrás disfrutar de un atractivo paquete de beneficios sociales como seguro de vida y accidente, y la posibilidad de optar a la Retribución Flexible.

Además de nuestra política salarial, la estabilidad laboral, la formación continua, la posibilidad de desarrollo profesional, y un excelente clima laboral, forman parte de nuestro paquete de beneficios para nuestros empleados/as.

Trabajando con nosotros serás parte de una compañía global, que acoge la diversidad, recompensa el trabajo bien hecho e inspira a las personas a alcanzar lo mejor. En un ambiente que evoluciona constantemente, pondremos los pilares para que tú puedas desarrollar un camino profesional que sea tan único como tú. Como miembro de nuestro equipo, tendrás la oportunidad de marcar la diferencia. El mundo te está esperando, y nosotros también.

**¿Quiénes Somos?**

El futuro se construye hoy y Johnson Controls hace que el futuro sea más productivo, más seguro y más sostenible. Diseñamos edificios automatizados, soluciones energéticamente eficientes e infraestructuras integradas que funcionan como una unidad para poder disfrutar de ciudades y comunidades más inteligentes. Nuestro objetivo último es innovar para mejorar la vida de las personas y el mundo en el que habitan.

Nuestra cartera líder de tecnología y soluciones de construcción incluye algunos de los nombres más confiables de la industria, como Tyco®, York®, Sensormatic Solutions, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul® y Grinnell®.

El presente anuncio está redactado teniendo en cuenta la imparcialidad y no discriminación por razón de género, raza, ideología o cualquier otro motivo. Específicamente, tiene en cuenta el respeto a las leyes vigentes en materia de igualdad de género entre mujeres y hombres (Ley 3/2007). La empresa está comprometida con la igualdad de oportunidades de acuerdo con sus políticas y normas de conducta

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