Salesforce Administrator

hace 5 días

Madrid, España AZA Finance A tiempo completo

Company Summary
AZA Finance is a digital foreign exchange and treasury solution that leverages cutting edge technology to significantly lower the cost and increase the speed of business payments to and from frontier markets. With our API and white label products, our partners utilise our hybrid financial infrastructure and deep local knowledge to manage liquidity and send payments to dozens of bank networks and mobile money operators globally.
Licensed by the UK’s FCA and the Bank of Spain, AZA Finance is a market-maker in every major African currency and opens corridors for business payments and trade between frontier markets and the rest of the world. Founded in 2013, AZA Finance now has offices in Lagos, London, Luxembourg, Nairobi, Madrid, Johannesburg, Kampala, Accra and Dakar. Our company values are Accountability, Customer-Centricity, Resiliency, Creativity, Teamwork and we aim to change the landscape of finance and remittance.
Job Summary
We’re scaling quickly and looking for a Salesforce Administrator who is a fearless change agent, eager to be at the forefront of innovation, taking best practices but not afraid to take the path less traveled. Sound like you? Then take a look at the responsibilities and requirements below, this might just be your #dreamjob.
This role will be based in these cities on choice Madrid | London.
How your skills and passion will come to life at AZA Finance
- Responsible for any new system changes in Sales, Service and Marketing Cloud.
- Understands the data model related to Salesforce.
- Ability to understand an implemented architecture, and deliver on technical specifications.
- Support and troubleshoot any integration issues, end user issues and identify appropriate solutions.
- Act as first line of support and user training; including onboarding new starters and user access to the system.
- Ability to accurately scope, plan and estimate level of effort for tasks, with appropriate balance of risk and effort.
- Design, Create and maintain user roles, profiles and hierarchies.
- Monitor usage and mentor users/groups needing assistance.
- Process Creation, Documentation and Maintenance - Document company processes and workflows. Develop process documentation and field maps.
- Ensure data integrity by merging duplicate Leads, Contacts, and Accounts; performing mass uploads and updates of data as required; Removing unnecessary fields and data; ensuring screens, fields and workflow have accurate names and reflect current workflow.
- Work with other Sales cloud, Service cloud and Marketing cloud team members to build integrated solutions.
- Create new reporting capabilities, maintain existing reports and dashboards and respond to ad hoc reporting requests as needed.
- Develop complex, macro driven reports to summarise system information for Senior Management.

**Requirements**:
**We are looking for**:

- Bachelor’s Degree in computer science, Information or Business Systems and/or equivalent work experience.
- Salesforce certifications - ADM201 is required.
- Solid core Salesforce platform knowledge (Sales, Service Cloud and Marketing Cloud) and have successfully expanded on those capabilities through the use of custom code (Apex, s-controls) and/or integration with external systems.
- 7+ years Salesforce experience in Admin and Development.
- Minimum 2 to 3 years of experience in Apex, Lightning, and Visualforce development.
- Participated in at least one or two end to end implementation of Sales or Service or Marketing Cloud.
- Working knowledge of system development life cycle methodologies (Agile and Waterfall).
- Salesforce/System Integration experience with any Billing, or Subscriptions system is a PLUS.
- Salesforce/System Integration experience with backend office data systems is a PLUS.
- Excellent business analysis & communication skills.
- Strong written and verbal communication skills with proven ability to support stakeholders.
- Excellent attention to detail with ability to balance and prioritize workload.
- Ability to work independently with very little supervision, as well as part of a team.

**Benefits**:
A competitive salary and benefits package. Casual work environment. Great work -life balance. We value autonomy. Opportunity for growth for all employees. Opportunity to work hard and play hard.
- and more
AZA is an equal opportunity employer and will consider every qualified applicant for employment. AZA does not discriminate based on race, ethnicity, national origin, ancestry, religion, gender, sexual orientation or disability.

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