Technical Solutions Services

hace 5 días

Madrid, España Solera A tiempo completo

**Technical Solution Services Manager**

The Technical Solution Services team is part of the Professional Services Division within the Solera International Operations Business Unit. The Technical Solutions Services team helps customers innovate, transform, and evolve their business through the us of Solera's products and technical recommendations.

The Technical Solution Services Manager will report to the Head of Technical Solution Services.

The Technical Solution Services Manager leverages a technical advisory approach to deliver recommendations regarding AI, ML and Data to Solera clients with the objective of supporting the identification and qualification of business opportunities for Solera. As part of the Professional Services Division, the Technical Solution Services Manager will work very closely with the 3 sub-departments within the division: Implementation, Configuration and Training. In parallel, the Technical Solution Services Manager will work in close alignment with different Solera teams, including P&D, Customer Support and account teams within Sales.

The Technical Solution Services Manager delivers value at multiple levels as per the below responsibilities:
**Responsibilities**:

- Working closely with the account teams within Sales to support the identification and qualification of additional business opportunities for Solera by understanding key customer technical objections, and developing a strategy to resolve potential technical hurdles
- Supporting the creation of Proof of Concepts (PoC) and Demonstrations, and supporting the delivery of recommendations about innovation (AI/ML) by focusing on solutions, best practices, and benchmarks
- Working with the other team members of Technical Solutions Services to complete technical sections of proposals and RFPs around Solera's AI/ML product portfolio, delivering prototypes of Solera's AI products
- Working closely with the other departments within the Professional Services division to deliver one unique Solera value proposition

**Minimum qualifications**:

- Bachelor's degree in Computer Science, Electrical Engineering, or equivalent experience
- At least 7-8 years of overall experience, with ideally 3 years of experience as a technical sales engineer in a software sales environment or in a customer-facing role within a Professional Services/systems Engineering team
- Experience with big data, machine learning, and numerical programming frameworks (e.g., Kubeflow, Python, Pytorch)
- Experience delivering technical pitches

**Preferred qualifications**:

- Master's degree in Computer Science or other technical field
- Experience in supporting co-selling Enterprise Software Solutions with Account Executives to C level decision makers in Analytics, Lines of Business, and Information Technology
- Experience in prototyping solutions by combining various building blocks such as APIs, UI widgets, document processing
- Ability to quickly learn, understand, and work with the new emerging technologies, methodologies, and solutions in AI/ML space

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