IT Support Technician
hace 2 semanas
**Key Responsibilities**:
- Provide support and resolution for user incidents, inquiries, and computer requests.
- Install, configure, operate, and administer systems and products as detailed in Annex 1 of the project documentation.
- Manage security vulnerabilities effectively.
- Utilize incident and work request management tools for efficient service delivery.
- Demonstrate advanced proficiency in Microsoft Office 365 and corporate collaboration tools like MS Teams.
- Understand IT architectures, systems, networks, communications, operating systems, mobile communications, and hardware to provide comprehensive support.
**Required Skills and Qualifications**:
- User service experience with at least 6 months in installation, configuration, operation, and systems administration.
- Familiarity with managing security vulnerabilities and using incident/work request management tools.
- Strong understanding of IT architectures and systems, including networks, communications, operating systems, and hardware.
- Excellent customer service orientation with the ability to communicate effectively, both orally and in writing ([**], report writing, standards, and procedures).
- Ability to work well in a team, demonstrating collaboration skills with clients and co-workers.
- Proactive, with a keen sense of initiative, analytical capabilities, and a forward-thinking approach to innovation and continuous improvement.
**Office Hours**: 9am to 6pm
**Language Requirements**: Spanish B2 or more
This position requires a technician who is not only skilled in technical aspects but also values teamwork, clear communication, and has a proactive approach to their work. The ability to innovate and continuously improve our processes is highly valued.
**How to Get shortlisted**
**About Us**
Field Service Techs (FST) is a reliable IT networking platform in Spain that connects skilled IT specialists with customers offering IT projects opportunities. Our platform provides a seamless experience with advanced features such as messaging, real-time notifications, payment withdrawals, and dispute resolution.
Expand your experience with emerging technologies and be a part of our growing FST platform.
Pay: 1,400.00€ - 1,600.00€ per month
Application Question(s):
- Do you have the permission to work in any European Countries?
Work Location: In person
Expected Start Date: 03/06/2024
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