Lead for Smart Devices Testing
hace 6 meses
Are you a tech savvy individual comfortable using new gear & apps? Do you feel comfortable learning new tech and instructing/guiding others in their usage? If so and you're ready to get started ASAP please review these high level qualifications.
**Terms**:
- Role: Smart Technologies - Site Lead
- Type: Independent Contractor
- Location: Onsite office Agustin de Betancourt 21, Madrid, Spain
- Duration: 6 months with potential renewal
- Capacity: Up to 8 hours daily, Monday to Friday; may include off-hours and weekends
- Language: Spanish native fluency; English nice to have
- Pay: $26 USD per hour
**Responsibilities**:
- Responsible for efficient and timely QA of all sessions with 24 hour max turnaround time
- Capture and document all discrepancies and create agenda for weekly meetings to discuss differences
- Contribute to the weekly feedback report to moderators by pointing out all fails and reasons why
- Assist with smart device moderating as needed
- Oversee data transfer
- Escalate to the Applause team (Solution Delivery Manager, Test Lead) all failed sessions sorted by criticality and grouped by equipment \ moderator
- Provide daily data on top failed sessions and reasons why in Google Drive
- Manage resubmissions
- Work one-to-one on persistent discrepancies to improve QA function
**Qualifications**:
- Bilingual Spanish/English
- Prior team leadership experience
- Strong communications skills
- Customer service experience - IT/hardware/wearables a plus
- Can follow detailed technical documentation & instructions
- Problem solving capabilities
- Be a quick learner
- Must be dependable
**Preferred**:
- Software QA experience
- Linux/ADB CLI experience
Tipo de puesto: Contrato temporal
Duración del contrato: 6 meses
Sueldo: 24,00€ la hora
Horas previstas: 40 a la semana
Horario:
- De lunes a viernes
- Turno de 8 horas
- Turno de mañana
Posibilidad de trasladarse/mudarse:
- Madrid, Madrid: Desplazarse al trabajo sin problemas o planificar mudarse antes de comenzar a trabajar (Obligatorio)
Preguntas para la solicitud:
- How many years of Customer Service experience do you have?
- How many years of experience do you have leading, managing others?
Educación:
- ESO (Obligatorio)
Ubicación del trabajo: Empleo presencial
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