Field Service Engineer Malaga
hace 2 semanas
Would you like to join an international team working to improve the future of healthcare? Do you want to enhance the lives of millions of people? Grifols is a global healthcare company that since 1909 has been working to improve the health and well-being of people around the world. We are leaders in plasma-derived medicines and transfusion medicine and develop, produce and market innovative medicines, solutions and services in more than 110 countries and regions.
**We believe that diversity adds value to our business, our teams and our culture. We are committed to equal employment opportunities that foster an inclusive environment.**
The Field Service Engineer II Grifols DXCTS (Diagnostic Customer Technical Support) organization with the primary responsibility of providing the highest quality service and support to Grifols customers at the customer facility and remotly.
**What your responsibilities will be**
- Customer Service - Respond to customer inquiries and complaints, participate in customer site evaluations, upgrades of hardware and/or software, product installations, preventive maintenance, and ongoing service and support for all equipment at the customer facility and Remotly. Documentation of activities
- Compliance - Adhere to procedures and protocols outlined by the Grifols DxCTS organization and Grifols Diagnostic organization.
- Escalation of Customer Needs - openly communicate with other groups within Grifols to assure rapid resolution of issues raised by customers.
- Projects - will communicate integrally with DxCTS and Account Managers regarding product performance, participation in development teams and process development and improvements
**Who you are**
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, education, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
- You have a degree in Engineering (Industrial, Electronic, Mechanics, Biomedical) or Health Sciences.
- You have minimum 1 year experience as field service engineer.
- You have a high level of English (at least B2-C1).
- You have availability to travel.
**What we offer**
- Permanent contract
- Homebased
- Flexible schedule
- Grifols Benefits Package
It’s a brilliant opportunity for someone with the right talents.
Grifols understands you want a challenging and rewarding career in a critical function such as FSE. We’ll help you grow professionally.
If you’re interested in joining our company and you have what it takes, then don’t hesitate to apply.
Grifols is an equal opportunity employer.
**#LI-ER1**
**Location**:SPAIN : España : Sevilla || SPAIN : España : Aigües de Vilajuïga || SPAIN : España : Barcelona || SPAIN : España : Coslada (Madrid) || SPAIN : España : Derio || SPAIN : España : Expat || SPAIN : España : Leioa || SPAIN : España : Mondragón (Arrasate) || SPAIN : España : Parets del Valles || SPAIN : España : Sant Cugat del Valles || SPAIN : España : Santa Cruz de Tenerife || SPAIN : España : Santiago Compostela || SPAIN : España : Torres de Cotillas || SPAIN : España : Valencia || SPAIN : España : Zaragoza**:EUSPHOME - Home Address Spain**
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