Quality Assurance Coordinator Gran Canaria

hace 3 meses

San Fernando Cádiz provincia, España TUI Group A tiempo completo

San Fernando de Maspalomas, ESP Onsite Locally employed contract Full Time Seasonal 130391

The role is based in Gran Canaria. This is a fixed term contract starting on the 7th November until 30th April 2025

Join TUI as a **Quality Assurance Coordinator** and you will be responsible for maintaining and improving quality within a range of our TUI Hotels and destinations. You will monitor and identify actions to create memorable holidays for our guests You are a fast learner and have a good life and work experience to help with the exciting pressures of working for the largest leisure, travel, and tourism company in the world

**ABOUT OUR OFFER**
- ** Personal benefits**: Attractive remuneration, discretionary bonus schemes, generous travel benefits, extensive health & well-being support, and more.
- ** Flexible working**: Work is something you do, not somewhere you go. We encourage a healthy work-life balance with a dynamic working environment.
- ** A career to shape**: Access the TUI Learning Hub to level-up and reach your ambitions.
- ** Broaden your network**: We champion intercultural collaboration and provide opportunities to work on global projects and teams
- ** Community**: Get involved with incredible local charity and sustainability initiatives like the TUI Care Foundation.

**ABOUT THE JOB**
- Analyse relevant reports and information sources to base any actions on actual data
- Support destination teams and hotel partners by providing your analysis and plan improvements accordingly
- Be fully informed of the qualitative development in destination and our strategy to support implementation
- Provide genuinely helpful service in response to a variety of supplier & TUI colleague questions
- Provide additional support to our guest-facing and back-office teams as and when required
- Daily contact with suppliers & colleagues in destination to eliminate reoccurring issues by solving the root cause

**ABOUT YOU***:

- Fluent in English and able to drive
- Fluency in Spanish will be an advantage
- A genuinely helpful, flexible, professional, and mature personality
- Strong negotiation & organizational skills - able to communicate with international suppliers & TUI colleagues
- Data lead - comfortable with reporting, forecasting and turning data output into real action
- Collaborative team player - displaying the TUI values & behaviours required
- Willing to be ‘out and about’ on a daily basis - this position is not fully office-based (visits to hotel resorts are required).

From a workplace to a place to belong. At TUI we embrace diversity, equity, and inclusion, encouraging everyone to come as you are, because together, our potential is limitless.

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