Dealer Support Agent-dutch

hace 2 meses


Madrid, España MSX INTERNATIONAL A tiempo completo

**Dealer Support Agent, with Dutch and English**

Do you have experience in customer service, order support or sales? Are you a structured person who is passionate about service, have previous knowledge of systems and a background in the automotive industry? Then the role of Operational Dealer Support could be something for you

The team will work with the "car sales of the future" and with a new process for sales and car management. Support will be provided to the Dealer Network of an innovative automotive Brand.

**Responsibilities**

As Operational Dealer Support, you help the Dealer network in the process of all car handling.
- car handovers, appointments and documentation
- remarketing activities and Fleet support
- Vehicle order, delivery and registration issues
- Support wirh orders, order changes, and delivery questions

**Who are you?**

We are looking for someone who is a star at communication, sales argumentation and good customer service. You work in a structured way and have high administrative skills as well as experience in order support, sales support or fleet support. You can prioritize matters in a good way. As a colleague, you have good cooperation skills and contribute to the team's positive development.

Experience from previous work in systems such as Ticket System or Fleet Management or similar is a plus

What do we offer you?
- Full-time indefinite contract. 40 hours a week, Monday - Friday.
- You will be part of a great team of professionals in an internationally consolidated company.
- You will acquire a global vision of the automobile sector, interacting with clients, suppliers, consultants and dealers.
- MSX Bazaar: Collective purchasing portal with great discounts for employees.
- Flexible remuneration plan (medical insurance, transportation card, food card, training...)
- 23 working days according to collective agreement + 3 extra days.
- Internal training plan.

With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:

- Consumer Engagement
- Parts, Accessories & Service Performance
- Actionable Insights
- Diagnostics & Repair Enhancement
- Warranty and Repair Efficiency
- Technical Information
- Learning Solutions
- Sales Performance

Building trust since 1931, our proven track record means that we now partner with almost every car manufacturer on the market.

**The MSXI Purpose**

To empower Movers and Makers to thrive in our ever-changing world

**The MSXI Vision**

To be clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry

**The MSXI Mision**

We harness our expertise in mobility, the creativity of our global teams and the power of technology to craft tailored, sustainable and innovative solutions



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