Customer Success Manager

hace 3 semanas

Sevilla, España Qnary A tiempo completo

**WHO WE ARE**:
At Qnary, we empower the voice of professionals and industry leaders. We work directly with Fortune 1000 and startup leaders across a variety of industries, including marketing, media, technology, advertising, law, finance, corporate sustainability, art and more. We deliver our solution globally via the Qnary SaaS app in multiple languages including English, Spanish, Japanese, and Mandarin.

Clients come to us to become digital influencers in their industry—from growing target audiences on social channels, creating smart and savvy social content from tweets to blogs, to building personal websites. The objective is to grow their personal brands to help better reflect themselves and their organizations. We have developed an app to help clients do this easily and work to evolve our SaaS model forward.

We are offering a unique hybrid role to both manage and interact directly with clients, as well as to manage and oversee the content being developed for their social channels.

This role is unique as it offers you direct access into the minds of some of the top leaders in a variety of industries. Beyond growing your skills and fluency in client success, social media, SaaS, and copy editing you will also gain an unparalleled window into the minds of today’s top leaders and entrepreneurs.

**WHO YOU ARE**:

- A fantastic trifecta of content curator, social media expert, and client success manager who loves building strong content, relationships, and expanding our clients’ opportunities.
- You love learning about new topics and industries and looking for ways to increase the 3 R’s (relationships, reach & revenue).
- You have a great eye for detail, are fluent in social media, and are interested in new social apps and SaaS technology.
- You are proactive. We are a startup and are looking for people with “can do” attitudes that have a sense of ownership and urgency and interested in expanding client relationships and revenue).

**ABOUT THE ROLE**:

- Work with high-level and high-expectation clients to create bespoke social media presence and content.
- Collaborate with marketing, PR and advertising campaigns, and research top influencers, competitors, and trends in clients’ industries.
- Onboard and manage clients using our proprietary SaaS technology. Share new feature updates and provide ongoing engagement and training.
- Monitor sites for client growth opportunities.
- Analyze and report social media actions on a monthly basis for successes and new opportunities.
- Stay current with social media trends and tools - includes attending networking and educational events.
- Continue to refine and define our social marketing process.

**Employment Type**:
Full-time

**Requirements**:

- Experience in a client facing role at a SaaS company, agency, or technology company is a plus.
- Experience including but not limited to Facebook, LinkedIn, Twitter, Instagram and YouTube. Understanding of social media analytics and paid media is a plus.
- Strong professional written and verbal communication skills in English.
- Must be able to work independently and in a team environment. Must be reliable with deadlines, proactivity, and projects.
- Project management experience, cross-departmental working relationships.
- Exceptional time management skills including the ability to handle multiple clients with changing priorities.
- Able to work in fast-paced environments that embrace change and process improvement.

  • Manager, Customer Success

    hace 2 semanas

    Sevilla, España Power Factors A tiempo completo

    **ABOUT POWER FACTORS** Power Factors develops software that accelerates the global energy transition by empowering all renewable energy stakeholders to collaborate, automate critical workflows, and make the best decisions. Power Factors fights climate change with code. Power Factors has incorporated its four flagship solutions Drive, Greenbyte, Unity and...

  • Customer Success Manager

    hace 7 días

    Sevilla, Sevilla, España Qnary A tiempo completo

    WHO WE ARE:At Qnary, we empower the voice of professionals and industry leaders. We work directly with Fortune 1000 and startup leaders across a variety of industries, including marketing, media, technology, advertising, law, finance, corporate sustainability, art and more. We deliver our solution globally via the Qnary SaaS app in multiple languages...

  • Customer Success Consultant

    hace 2 meses

    Sevilla, España CoverManager A tiempo completo

    **Sobre CoverManager...**: Somos una **startup tecnológica** con presencia nacional e internacional líder en software de gestión de reservas. Nuestra misión consiste en ofrecer a los restaurantes soluciones de tecnología y **hospitality **que les ayuden a crecer y estar más cerca de sus clientes. Además, nos mueve mejorar la vida de las personas que...

  • Intern Customer Success

    hace 7 días

    Sevilla, Sevilla, España Openwebinars A tiempo completo

    OpenWebinars es la empresa líder de desarrollo del talento tecnológico de habla hispana y no paramos de crecer. Queremos ampliar y fortalecer el equipo de Customer Success con una nueva persona en prácticas que aprenda con nosostros y que nos acompañe en esta aventura.Desde el 2015 somos una empresa con una visión clara, transmitir conocimiento IT para...

  • Customer Success Consultant

    hace 7 días

    Sevilla, Sevilla, España CoverManager A tiempo completo

    Sobre CoverManager:Somos una startup tecnológica con presencia nacional e internacional líder en software de gestión de reservas. Nuestra misión consiste en ofrecer a los restaurantes soluciones de tecnología y hospitality que les ayuden a crecer y estar más cerca de sus clientes. Además, nos mueve mejorar la vida de las personas que trabajan en la...

  • Customer Success Associate Emea

    hace 7 días

    Sevilla, Sevilla, España Qnary LLC A tiempo completo

    WHO WE ARE:At Qnary, we empower the voice of professionals and industry leaders. We work directly with Fortune 1000 and startup leaders across a variety of industries, including marketing, media, technology, advertising, law, finance, corporate sustainability, art and more.Clients come to us to become digital influencers in their industry—from growing...

  • Customer Success Consultant

    hace 7 días

    Sevilla, Sevilla, España CoverManager A tiempo completo

    Sobre CoverManager:Somos una startup tecnológica con presencia nacional e internacional líder en software de gestión de reservas. Nuestra misión consiste en impulsar el sector de la Hospitality mediante soluciones de tecnología que ayuden a mejorar la gestión global de cada negocio. Y lo hacemos al lado del cliente, porque somos muy buenos en...

  • Customer Success Consultant

    hace 2 meses

    Sevilla, España CoverManager A tiempo completo

    **Sobre CoverManager...**: Somos una **startup tecnológica** con presencia nacional e internacional líder en software de gestión de reservas. Nuestra misión consiste en impulsar el sector de la **Hospitality** mediante soluciones de tecnología que ayuden a mejorar la gestión global de cada negocio. Y lo hacemos al lado del cliente, porque somos muy...

  • Customer Success Associate Emea

    hace 7 días

    Sevilla, España Qnary LLC A tiempo completo

    **WHO WE ARE**: At Qnary, we empower the voice of professionals and industry leaders. We work directly with Fortune 1000 and startup leaders across a variety of industries, including marketing, media, technology, advertising, law, finance, corporate sustainability, art and more. Clients come to us to become digital influencers in their industry—from...

  • Customer Success Consultant

    hace 7 días

    Sevilla, Sevilla, España CoverManager A tiempo completo

    Sobre CoverManager:Somos una startup tecnológica con presencia nacional e internacional líder en software de gestión de reservas. Nuestra misión consiste en ofrecer a los restaurantes soluciones de tecnología y hospitality que les ayuden a crecer y estar más cerca de sus clientes. Además, nos mueve mejorar la vida de las personas que trabajan en la...

  • Customer Operations Manager

    hace 4 semanas

    Sevilla, España Green Eagle Solutions A tiempo completo

    Green Eagle Solutions is a rapidly growing tech company that offers software solutions to the renewable energy sector. Thanks to the expertise and knowledge of our technical team, we have developed our technology ARSOS which allows renewable energy operators to monitor, analyze, and intelligently control their power plants worldwide. Our software makes green...

  • Customer Success Consultant

    hace 3 semanas

    Sevilla, España CoverManager A tiempo completo

    **Sobre CoverManager...**: Somos una **startup tecnológica** con presencia nacional e internacional líder en software de gestión de reservas. Nuestra misión consiste en ofrecer a los restaurantes soluciones de tecnología y **hospitality **que les ayuden a crecer y estar más cerca de sus clientes. Además, nos mueve mejorar la vida de las personas que...

  • Customer Success Consultant

    hace 3 semanas

    Sevilla, España CoverManager A tiempo completo

    **Sobre CoverManager...**: Somos una **startup tecnológica** con presencia nacional e internacional líder en software de gestión de reservas. Nuestra misión consiste en ofrecer a los restaurantes soluciones de tecnología y **hospitality **que les ayuden a crecer y estar más cerca de sus clientes. Además, nos mueve mejorar la vida de las personas que...

  • Customer Success Consultant

    hace 3 semanas

    Sevilla, España CoverManager A tiempo completo

    **Sobre CoverManager...**: Somos una **startup tecnológica** con presencia nacional e internacional líder en software de gestión de reservas. Nuestra misión consiste en ofrecer a los restaurantes soluciones de tecnología y hospitality que les ayuden a crecer y estar más cerca de sus clientes. Además, nos mueve mejorar la vida de las personas que...

  • Customer Success de Smart Cities para Ayuntamientos

    hace 2 semanas

    Sevilla, España Radmas Technologies, S.L A tiempo completo

    ¿Estudiaste ingeniería y te llama el mundo de la consultoría tecnológica? ¡Te estamos buscando! Aviso legal RADMAS TECHNOLOGIES SL con CIF B84609866 te informa de que, tal y como dispone el Reglamento (UE) 2016/679 del Parlamento Europeo y del Consejo, de 27 de abril de 2016, que los datos personales incluidos en esta solicitud de empleo o currículum...

  • Project Manager

    hace 1 semana

    Sevilla, España DTN A tiempo completo

    DTN is a global leader providing insights and analytics to our customers to feed, fuel, and protect the world. We help people make critical business decisions that impact the agriculture, oil and gas, trading, and weather industries. It’s a difference you’ve likely felt without even knowing it. From the food on your plate to the gas in your car to the...

  • Customer Support Team Leader

    hace 2 semanas

    Sevilla, España Unit4 A tiempo completo

    **Company Description**: As a Team Leader, you are responsible for ensuring consistency of approach & process across all Customer Support teams. **What you will do**: - Provide strong leadership and guidance to the team. - Motivate, coach, inspire and develop everyone within the team. - Ensure that support cases are prioritised in line with agreed...

  • Customer Care Manager

    hace 7 días

    Sevilla, Sevilla, España Allurion A tiempo completo

    Why Allurion?:At Allurion, you will find a determined and hands-on culture that is driven by our passion for innovation, keeping us connected all around the world. With focus on our five values; Audacity, Grit, Authenticity, Accountability, and being Data Driven, we're solving one of the most important healthcare challenges—ending world obesity. Whether...

  • Community Manager

    hace 2 meses

    Sevilla, España Grimaret A tiempo completo

    Necesitamos community manager con experiencia demostrable en el puesto y en las siguientes funciones:. - Manejo de la plataforma META BUSINESS MANAGER.. - Especializado en CUSTOMER JOURNEY. . - Experiencia en CRM (Customer Relationship Management). - Experiencia en publicación, programación, analítica, gestión habitual de rrss, etc.. . . Contrato...

  • Community Manager

    hace 1 mes

    Sevilla, España Grimaret A tiempo completo

    Necesitamos community manager con experiencia demostrable en el puesto y en las siguientes funciones:. - Manejo de la plataforma META BUSINESS MANAGER.. - Especializado en CUSTOMER JOURNEY. . - Experiencia en CRM (Customer Relationship Management). - Experiencia en publicación, programación, analítica, gestión habitual de rrss, etc.. . . Contrato...