Training Lead

hace 6 meses

Barcelona, España Webhelp A tiempo completo

**Location**
- Barcelona, Spain**Language**
- English***

**Description**:
Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix + Webhelp and work with energetic people who strive to enjoy every day.

We are looking for an **English-speaking** **Training Lead - (On-site) **to join one of our exciting projects.

What we offer you

You will be trained and constantly guided by your managers and your team. You will learn new processes, develop your language and communication skills, as well as work in a digital environment, with some of the most innovative technologies on the market.

What you will learn with us will make you a valuable member of our team or any other team.

What you will do in this role

As a **Training Lead **on our team, you will:

- Prepare and provide trainings on call handling, sales techniques
- Create & update training schedule
- Deliver trainings for new starters, upskill, product launches and system changes
- Provide written feedback of each trainee to the Team Leads after training completion
- Collect feedback from trainees 2 weeks after training to discover possible improvement points
- Liaise on a regular basis with SV and KU to ensure that training needs are met on the floor
- Be the point of contact for all training related matters
- Liaise with other departments for any additional training needed
- Identify areas of improvement and provide structured and timely recommendations (verbal and/or written)
- Concentrix + Webhelp is a great match if you:
- Are bilingual or proficient in English
- Have strong organization skills
- Habe strong communication skills (written and verbal)
- Can easily transmit enthusiasm and positive energy
- Poses a high level of knowledge regarding HP products and networks.

What’s in it for you

In this role, we offer benefits that help you support your unique lifestyle:

- **Full-time 39 hours/week contract: Monday to Friday 9:00 to 18:00**:

- **Salary 40 000 euros gross/year + up to 2000 euros gross/month in bonus**:

- Central location in **Barcelona**
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs, specialized courses, and language classes

If this sounds like you, join us

Who we are

We're the tech-powered customer experience (CX) company that's creating game-changing journeys for our people and our clients and their customers.

Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we're committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.

In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day And we will offer you a fun and challenging job that will allow you to develop and grow.

We are an equal-o

pportunity employer

**RRQ24-001498-1-EMEA

  • Training & Quality Lead

    hace 2 meses

    Barcelona, España Lynk & Co International Ab A tiempo completo

    .At Lynk & Co, we're not just launching a new mobility brand; we're transforming how people think about transportation. We invite you to be part of this journey as we redefine the experience of buying, owning, and using a car, with customer engagement at the heart of our success.We are seeking a Training & Quality Lead to join our dynamic Customer Engagement...

  • Training & Quality Lead

    hace 2 meses

    Barcelona, España Lynk & Co A tiempo completo

    At Lynk & Co , we're not just launching a new mobility brand; we're transforming how people think about transportation.We invite you to be part of this journey as we redefine the experience of buying, owning, and using a car, with customer engagement at the heart of our success.We are seeking a Training & Quality Lead to join our dynamic Customer Engagement...

  • Training & Quality Lead

    hace 2 meses

    Barcelona, España Lynk & Co A tiempo completo

    At Lynk & Co , we're not just launching a new mobility brand; we're transforming how people think about transportation. We invite you to be part of this journey as we redefine the experience of buying, owning, and using a car, with customer engagement at the heart of our success.We are seeking a Training & Quality Lead to join our dynamic Customer Engagement...

  • Emeac Regional Training Lead

    hace 2 meses

    Barcelona, España Galderma A tiempo completo

    .Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our...

  • Training & Quality Lead

    hace 1 mes

    Barcelona, España Lynk & Co A tiempo completo

    AtLynk & Co, we're not just launching a new mobility brand; we're transforming how people think about transportation.We invite you to be part of this journey as we redefine the experience of buying, owning, and using a car, with customer engagement at the heart of our success.We are seeking aTraining & Quality Leadto join our dynamic Customer Engagement...

  • Emeac Regional Training Lead

    hace 2 meses

    Barcelona, España Galderma Pharma S.A A tiempo completo

    .EMEAC Regional Training Lead Apply locations: Barcelona Posted: 2 Days Ago Job Requisition ID: JR011389 Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology...

  • Emeac Regional Training Lead

    hace 1 semana

    Barcelona, España buscojobs España A tiempo completo

    EMEAC Regional Training LeadApply locations : BarcelonaPosted : 2 Days AgoJob Requisition ID : JR011389Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology...

  • Emeac Regional Training Lead

    hace 1 semana

    Barcelona, España buscojobs España A tiempo completo

    EMEAC Regional Training LeadApply locations : BarcelonaPosted : 2 Days AgoJob Requisition ID : JR011389Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology...

  • Emeac Regional Training Lead

    hace 2 meses

    Barcelona, España Galderma A tiempo completo

    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our...

  • Safety & Training Delivery Lead

    hace 1 mes

    Barcelona, España Tcr International A tiempo completo

    We are seeking a proactive and detail-oriented Safety & Training Delivery Lead to join our team.This role focuses on ensuring compliance with health and safety regulations, promoting a positive safety culture, and delivering effective training.You will conduct audits, perform risk assessments, and work closely with our teams to uphold safety standards across...

  • Emeac Regional Training Lead

    hace 2 meses

    Barcelona, España Galderma Pharma S.A A tiempo completo

    EMEAC Regional Training Lead Apply locations: Barcelona Posted: 2 Days Ago Job Requisition ID: JR011389 Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries.We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology...

  • Safety & Training Delivery Lead

    hace 4 semanas

    Barcelona, España Tcr International A tiempo completo

    We are seeking a proactive and detail-oriented Safety & Training Delivery Lead to join our team. This role focuses on ensuring compliance with health and safety regulations, promoting a positive safety culture, and delivering effective training. You will conduct audits, perform risk assessments, and work closely with our teams to uphold safety standards...

  • EMEAC Regional Training Lead

    hace 4 semanas

    Barcelona, España Galderma Pharma S.A A tiempo completo

    EMEAC Regional Training Lead Apply locations: Barcelona Posted: 2 Days Ago Job Requisition ID: JR011389 Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology...

  • Ai Lead Machine Learning, Hibrido

    hace 4 meses

    Barcelona, España CAS TRAINING A tiempo completo

    AI Lead Machine Learning en hibrido. Cas Training empresa de referencia está especializada en ofrecer soluciones de Formación y servicios de Consultoría y Outsourcing de profesionales en el ámbito de las TIC. - Definición de soluciones de IA. - Gestión de alcance. - Revisión capacidades necesarias. Requisitos mínimos - Experiência en AI Lead con...

  • Emeac Regional Training Lead

    hace 1 mes

    Barcelona, España Galderma A tiempo completo

    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our...

  • EMEAC Regional Training Lead

    hace 1 mes

    Barcelona, España Galderma A tiempo completo

    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our...

  • Emeac Regional Training Lead

    hace 2 meses

    Barcelona, España Galderma A tiempo completo

    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries.We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology.Since our...

  • Emeac Regional Training Lead

    hace 4 semanas

    Barcelona, España Galderma A tiempo completo

    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our...

  • Emeac Regional Training Lead

    hace 2 meses

    Barcelona, España Galderma A tiempo completo

    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries.We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology.Since our...

  • Emeac Regional Training Lead

    hace 4 semanas

    Barcelona, España Galderma A tiempo completo

    Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our...