Telephone Sales Agent with Dutch
hace 2 semanas
Do you have a native or fluent level of Dutch or French? Do you have previous experience in customer service?
Tasks
- You will manage the needs of our clients (request managment, refund, negotiation).
- You will understand or identify the reason of the call (request, consult, support).
- You will report the client about the characteristic of our services and by part of the decision process.
**Requirements**:
- You have a native level of Dutch.
- You have at least 1 year of experience in Telemarketing or Customer Service.
- You have communication skills.
- You have negotiation and creative skills.
- You are interested in new technologies and multimedia.
- You are compromised with the clients.
**Benefits**:
- The posibility of working in a multinacional company, in a young, multicultural an dinamic environment.
- You will have a good working environment and support from your colleagues, coach and supervisor.
- Great 360º views of the city of Barcelona, in our offices in the Mapfre Tower.
- You will be able to learn and develop with us while working with cutting-edge services and gaining experience in the technology sector. We offer continuous training, as well as real possibilities for professional development and progression.
- Initial contract of 6 months with the possibility of becoming permanent.
- Competitive salary.
- Restaurant card of €11/day + health insurance + life and accident insurance (after passing the trial period).
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