Solutions Architect

hace 4 semanas

Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

We are looking for a Solution Architect Customer Service Technology to be part of our Nestlé Nespresso Digital and Tech Team.

Position Snapshot

Location: Nespresso Headquarters, Barcelona. Spain.

Type of Contract: Permanent.

Type of work: Hybrid

Work Language: Fluent Business English

**The role**

As a Solution Architect, you will be accountable for the technology, solutions and toolkits used by our CES team (Customer Engagement Services). You will ensure these fit the overall Enterprise Architecture and meet the product group strategy. Solutions Architects provides the necessary leadership, analysis and design tasks related to the development of a product or a set of products within a product group. They work closely with DevOps / development teams and suppliers to secure optimal delivery and maximized business value.

The Solution Architect is also accountable for supervising the design as well as the integration execution within the scope of their product / product group / platform, collaborating with the integration platform team. S/He owns solution architecture specification and ensures initial compliance with security and other internal standards.

**What you’ll do**

Deliver the architectural design for Customer Service Solutions and inputs to the roadmap by utilizing knowledge of defined reference architectures, technology trends, and implementation experience in order to translate a business need into a solution blueprint that represents an end-to-end technical solution.

Evaluate and select software and hardware product standards and services, as well as the design of standard and custom software configurations.

Define guidelines, standards and solution patterns to ensure product-based decisions are aligned with the enterprise's future-state architecture vision.

Deliver the integration of solutions within the context of Nespresso Customer Service, including but not limited to Call Centers and Back Office operations.

Identify the organizational impact (for example, on skills, processes, structures or culture) and financial impact of the solution architecture.

Engage with Tech Leads, Business Analysts, Product Managers, Product Owners and our Development Practice within and across the product groups to ensure alignment with the overall enterprise architecture.

**Minimum qualifications**

Bachelor's degree in business or computer science, systems analysis or a related study, or equivalent experience.

3+ years Hands On experience in Customer Support specific technologies (CCAAS, VoIP, Case Management, Business Process Management Systems, Social Listening tools, etc).

Ability to understand the long-term ("big picture") and short-term perspectives of situations.

Effectively communicates in English at different levels in the organization.

**Bonus Points If You**:
Have a deep understanding of agile methods and processes.

Have experiences working in a global environment and with virtual teams.

**About Nespresso**

The Nespresso story began with a simple but revolutionary idea: enable anyone to create the perfect cup of espresso coffee. Since 1986, Nespresso has redefined and revolutionized the way millions of people enjoy their coffee. We are a Company committed with the Climate change and we aim to achieve carbon neutrality as soon as possible and net-zero GHG emissions by 2050 at the latest. In 2019 we created the digital hub in Barcelona to offer the best customer experience and innovation to B2C and B2B channels.

We encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.

People are at the heart of our success - all 14,000 of them. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together

Step outside your comfort zone; share your ideas, way of thinking and working to make a difference to the world, every single day. You own a piece of the action - make it count.

Join Nestlé #beaforceforgood

**How we will proceed**:
You send us your CV We contact relevant applicants Interviews Feedback Job Offer communication to the Finalist First working day

People are at the heart of our success - all 14,000 of them for Nespresso globally. We actively cultivate diversity, inclusion and belonging in the workplace. We celebrate individuality, believing that your authenticity and uniqueness can help us to grow and thrive together

  • Solutions Architect

    hace 4 semanas

    Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    We are looking for a Solution Architect Retail Technology to be part of our Nespresso Digital and Tech Team. Position Snapshot - Location: Nespresso Headquarters, Barcelona. Spain. - Type of Contract: Permanent. - Type of work: Hybrid - Work Language: Fluent Business English The role As a Solution Architect, you will be accountable to ensure our On-Site...

  • IT Solutions Architect

    hace 2 días

    Cornellà de Llobregat, Barcelona, España TN Spain A tiempo completo

    About the RoleDormer Pramet, a global manufacturer and supplier of tools for the metal cutting industry, is seeking an experienced IT Solutions Architect to lead our CRM efforts.

  • Enterprise Architect

    hace 4 semanas

    Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    We are seeking an Enterprise Architect to join our dynamic Digital and Technical community. Our team is collaborative and supportive, working together to integrate cutting-edge technologies and deliver features essential for Nespresso’s continued success. The Enterprise Architect balances technological opportunities with business requirements and...

  • Senior Enterprise Architect

    hace 4 semanas

    Esplugues de Llobregat, España Nestle A tiempo completo

    **Senior Enterprise Architect** **We are looking for a Senior Enterprise Architect to be part of our Enterprise Architecture team.** **Position Snapshot**- Location: Barcelona- Type of Contract: Permanent- Stream Name: CIO Office- Type of work: Hybrid- Work Language: Fluent Business English **The role** Enterprise Architecture is one of Nestlé IT’s...

  • SAP Cloud Solutions Architect

    hace 15 horas

    Santa Cruz de Tenerife, Santa Cruz de Tenerife, España Red Global A tiempo completo

    SAP Integration Architect (Cloud) Red Global is looking for a highly skilled SAP Integration Architect to join their S/4HANA project. As an SAP Technical Solution Architect, you will be responsible for designing and implementing SAP solutions for cloud environment deployments. This is a 100% remote project that requires candidates based within the EU who do...

  • Senior Enterprise Architect

    hace 3 semanas

    Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    We are looking for a **Senior Enterprise Architect **to be part of our IT innovation department. **Position Snapshot** - Location: Nestlé Global Tech Hub in Barcelona, Spain - Type of Contract: Permanent - Stream: IT Innovation - Type of work: Hybrid - Work Language: Fluent Business English **The role** Enterprise Architecture is one of Nestlé IT’s...

  • Senior Solution Architect

    hace 4 semanas

    Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    We are looking for a **Senior Solution Architect Consumer IOT **to be part of our IT Marketing, Sales and eBusiness Department (MSE). **Position Snapshot** - Location: Nestlé Global Tech Hub in Barcelona, Spain - Type of Contract: Permanent - Stream: IT Marketing, Sales and eBusiness (MSE) - Type of work: Hybrid - Work Language: Fluent Business...

  • Solution Architect

    hace 3 semanas

    Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    We are looking for a **Solutions Architect** to be part of our Nespresso's Digital and Tech Enterprise Architecture team. Position Snapshot - ** Location**: Nespresso Hub, Barcelona. Spain. - ** Type of Contract**: Permanent. - ** Type of work**: Hybrid - ** Work Language**: Fluent Business English **The Role** As a **Solutions Architect**, you will work...

  • Senior Enterprise Architect

    hace 4 semanas

    Esplugues de Llobregat, España Nestle A tiempo completo

    * **Position Snapshot**: Location: Barcelona, Global IT Hub Full-time Grade: F 10+ years of experience in a combination IS/IT jobs + 3+ years on Architecture **About IT at Nestlé**: **Position Summary**: To strengthen our Global IT Hub in Barcelona, we are looking for a **Senior Enterprise Architect **to complete our Enterprise Architecture team within...

  • Senior Solution Architect Martech

    hace 4 semanas

    Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    We are looking for a **Senior Solution Architect Martech **to be part of our IT Marketing, Sales and eBusiness Department (MSE). **Position Snapshot** - Location: Nestlé Global Tech Hub in Barcelona, Spain - Type of Contract: Permanent - Stream: IT Marketing, Sales and eBusiness (MSE) - Type of work: Hybrid - Work Language: Fluent Business English **The...

  • Data Architect Aws

    hace 13 horas

    Castelló de la Plana, Castellón, España K2 Partnering Solutions A tiempo completo

    We're Hiring: Data Architect (AWS) – Remote in Spain K2 Partnering Solutions is looking for an experienced Data Architect (AWS) to join our client's team and drive scalable data solutions in the cloud. If you#39;re an expert in AWS Glue, Python, and Spark with a passion for data engineering, we want to hear from you Role: Data Architect (AWS) Location:...

  • Teamcenter Solutions Architect

    hace 2 horas

    Castelló de la Plana, Castellón, España Ats Global A tiempo completo

    As a Teamcenter Solutions Architect at Ats Global, you will be responsible for designing and deploying Teamcenter solutions to meet our customers' needs. You will work closely with customers to understand their requirements, develop technical solutions, and ensure successful deployment to production.Key ResponsibilitiesDesigning and deploying Teamcenter...

  • Solutions Architect

    hace 6 días

    Comunidad de Madrid, España HCLSoftware A tiempo completo

    Summary: As an HCL Digital Experience (DX) Solution Architect you will work closely with customers to help them design, implement, and maintain their digital experience solutions built on the HCL Digital Experience platform (a.k.a. WebSphere Portal and Web Content Management). You will leverage your experiences in the field as well as close ties to the...

  • Senior Solution Architect Ecommerce

    hace 4 semanas

    Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    We are looking for a **Senior Solution Architect E2E **to be part of our IT Marketing, Sales and eBusiness Department (MSE). **Position Snapshot** - Location: Nestlé Global Tech Hub in Barcelona, Spain - Type of Contract: Permanent - Stream: IT Marketing, Sales and eBusiness (MSE) - Type of work: Hybrid - Work Language: Fluent Business English **The...

  • Solutions Architect/data Engineer

    hace 4 semanas

    Molins de Rei, España TalentTECH A tiempo completo

    **Solutions Architect/Solutions Engineer/Arquitecto de soluciones/Technical Consultant/Technology Consultant/ Implementation Engineer/Technology Consultor, SaaS - remote** My client is a growing software implementation consulting company, and they are a key partner of a leading AI-driven HR software vendor with $400M in funding and support for their rapid...

  • (T380) - Data Solutions Architect

    hace 5 días

    Comunidad de Madrid, España TheWiseSeeker A tiempo completo

    Tareas Data Solutions Architect cuyo objetivo será habilitar la arquitectura de datos para lograr los objetivos del negocio afrontando diferentes retos: Elaboración de los diseños funcionales y técnicos adecuados a cada caso de uso de forma que se puedan trasladar la arquitectura de referencia a la realidad de cada proyecto (local o común). ...

  • Solutions Architect

    hace 6 días

    Comunidad de Madrid, España Infotree Global Solutions A tiempo completo

    Looking for candidates for a long term contract position of Customer Success Engineer based in Madrid, Spain Your Impact We are looking for a hardworking and passionate Customer Success Engineer who is customer obsessed and wants to help our customers during their cloud transformation journey. You will act as a trusted technical advisor to our customers...

  • Observability Architect

    hace 4 semanas

    Esplugues de Llobregat, España Nespresso A tiempo completo

    We are looking for an **Observability Architect**to be part of our Nestlé Nespresso Digital and Tech Team. **Position Snapshot** - ** Location**: Nespresso Hub, Barcelona. Spain. - ** Type of Contract**: Permanent. - ** Type of work**: Hybrid. - ** Work Language**: Fluent Business English. **The Role** As an Observability Architect at Nespresso, you'll...

  • Software Architect

    hace 4 días

    Esplugues de Llobregat, Barcelona, España Nestlé SA A tiempo completo

    We are looking for a Software Architect to be part of our Nestlé Nespresso Digital and Tech Team . Position Snapshot Type of Contract: Permanent. Type of work: Hybrid Work Language: Fluent Business English About the Role As a Technical Lead, you will be working on the engineering team powering the Nespresso Digital Commerce business. You will...

  • Solution Architect Power Bi

    hace 4 semanas

    Esplugues de Llobregat, España Nestle Operational Services Worldwide SA A tiempo completo

    **We are looking for Power BI Solution Architect to be part of our Architectural team**: **Position Snapshot** - Location: Barcelona - Type of Contract: Permanent Contract, act. rate 100% - Stream: IT Analytics, Data and Integration - Type of work: Hybrid - Work Language: Fluent Technical/Business English - Grade G2 **The role** As a member of Nestlé's...