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IT Infrastructure and Support Manager
hace 1 mes
Are you looking for a new challenge in your professional career?
In AmRest, we are looking for IT Infrastructure and Support Manager who wants to join our team and grow up with us. Reporting to Director IT your accountabilties will be:
- Realize IT Services Department Strategy to ensure alignment with AmRest strategic goals
- Proactively looks for functional best practices and spreads knowledge, experience, findings
- Implement and maintain Global network initiatives to be aligned with Global systems
- Support IT Opening/Renovation of Restaurants, deliver IT components as a part of business initiatives and provide right IT resources for business project / initiatives
- Assure that Systems Projects and Change Requests are delivered within assumed budget and according to Business Strategy and Cost-Benefits analysis
- Assure and enable standardization around IT Processes (Incident, problem and change requests management/standards (including remote and on-site)
- Manage IT Communication systems and platforms
- Assure vendor, license, knowledge, configuration, assets management for all IT services.
- Manage SLAs for internal and external support
- Assure IT security in the country, providing continuous analysis, implementation of audit recommendations and alignment with global security rules
**Requirements**:
- Computer Engineering Degree / IT Superior Grade Cycle / or similar
- Technical understanding of cloud-based products (preferably Microsoft Azure)
- Advanced knowledge of collaborative Microsoft environments and technology (Office 365, Teams, SharePoint and Active Directory)
- Advanced English, written and spoken: Continuous interaction with Global Team.
- Execution passionate: your daily task will be 50% management and 50% execution
- 2 years of experience as Team Leader of IT Support and/or Infrastructure
- 5 years of experience in IT technical position
- Desirable experience in restaurant industry.
Amrest is committed to ensuring equal opportunities for women and men in terms of access to the company, recruitment, promotion, training, remuneration, work-life balance, occupational health and safety, etc.
