Internship CRM Operations

hace 2 meses

Barcelona, España Albelli-Photobox Group A tiempo completo

Join Albelli-Photobox Group, with our paid internship program in the CRM Operations team and contribute to driving customer engagement, revenue growth, and operational excellence within our organization. Albelli-Photobox group comprises of albelli, monalbumphoto, fotoknudsen, onskefoto, photobox, PosterXXL, Hofmann.

Develop your skills in digital marketing and the e-commerce sector in a fun, dynamic and multicultural environment in our Barcelona WeWork office

**About the mission**

Within the CRM Operations team, you will join a team of 7 people. You will be in charge of building customer loyalty for all of our markets and brands.

**Primary tasks**:

- Creation of promotions and landing pages for Albelli brands
- Analysis of customer comments and suggestion of improvements for our campaigns
- Implementation and analysis of A/B tests
- Collect and report information from competitors (competitive intelligence)
- Support on CRM-related projects (large CRM tool migration project in particular)

**Qualifications we'd like to see**:

- Currently enrolled in a bachelor's degree or master’s degree program in Business Administration, Marketing, or a related field
- Preference for a web marketing specialty or prior experience in digital marketing
- Equipped with a strong analytical mind, structured and able to manage tight deadlines. In addition, you are rigorous and autonomous.
- You have a fluent level of English to communicate daily, written and orally, with team members as well as the rest of the group's international teams.
- Autonomous, proactive and curious, you bring a fresh perspective
- Excellent command of Microsoft Office Suite and/or /Google Workspace
- Ability to work independently and as part of a team

**Internship terms**:

- Duration of 5-6 months
- Ideally full-time (39 hours per week)
- Paid internship

**The advantages of this internship**:

- A sector of activity at the cutting edge of technology
- Enjoy a fantastic working environment at our WeWork Barcelona office: full of activities, discounts, events
- Participate in regular team gatherings and events
- Collaborate with an international team with strong values
- Hybrid working environment
- Flexible schedule
- Eligible for PTO days ( paid time off )

**Internship Regulations**

**About us**

We're albelli-Photobox Group, the experts in printing high-quality personalised photo products, from photo books and wall decor, to calendars, cards and more.

We create JOY by connecting people to the moments that matter most. Inspiring people to create and share their stories with us.

We're searching for fresh thinkers and team players who are passionate about their work, collaborate to solve problems, constantly challenge themselves to learn and innovate, and thrive on delivering an exceptional customer experience.

We’re a pan-European business serving over 7 million customers, supported by our 1,150 colleagues and are growing across a number of our locations.

**Equal opportunities statement**

If you have a disability or special need that requires reasonable adjustments in order for you to perform at your peak during the interview, please let our HR team know ahead of time so that they can assist. We will consider the matter carefully and try to accommodate your needs within reason. If we consider a particular adjustment would not be reasonable we will explain our reasons and try to find an alternative solution where possible.

**Sponsorship

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