
Delivery Service Partners Pricing and Compensation
hace 4 semanas
A degree
- Relevant experience with programme management, demonstrating end-to-end ownership of projects and initiatives
- Relevant experience with Excel
Our last-mile delivery service partners (DSP) are crucial to our service, and we work closely with them to make sure deliveries large and small get to where they need to be. As a DSP Pricing & Compensation Manager, you’ll make sure we have the best relationship possible with our partners.
You will own strategic programs and initiatives using core analytical and project management skills. These projects will directly influence the way we pay our DSPs and drivers across our entire European network.
Key job responsibilities
- Leading strategic programs and initiatives that will drive our DSP payments program, directly shaping the way we compensate our delivery partners across Europe.
- Developing processes and mechanisms that address existing shortcomings and enable us to scale our growing business.
- Conducting root cause analysis that allows us to understand the financial health of our delivery partners, and develop processes to drive these analyses at scale.
- Reporting to senior leadership on key metrics and program updates, with the ability to synthesize data into actionable insights and recommendations.
About the team
Amazon Logistics, or AMZL, handles ‘last mile’ delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers’ delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.
There are two sides to what we do. Our ‘under the roof’ associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.
Meanwhile, our ‘on the road’ people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of cutting-edge vehicles (including Electric Vehicles) and technology to help us do just that.
Madrid, M, ESP
- A degree
- Relevant experience in supply chain, logistics, parcel delivery or e-commerce
- Relevant experience in a start-up environment, owning the creation of new processes and systems to drive continuous improvement, particularly in the payments/compensation space
- Relevant experience in P&L ownership or oversight
-
Delivery Service Partners Pricing and Compensation
hace 2 semanas
Madrid, España Amazon Spain Services, S.L.U. A tiempo completoA degree. - Relevant experience with programme management, demonstrating end-to-end ownership of projects and initiatives. - Relevant experience with Microsoft Office and in particular Excel (eg. V-lookups & pivot tables). Our last-mile delivery service partners (DSP) are crucial to our service, and we work closely with them to make sure deliveries large...
-
Delivery Service Partners Pricing and Compensation
hace 2 semanas
Madrid, España Amazon Spain Services, S.L.U. - B76 A tiempo completoA degree. Relevant experience with programme management, demonstrating end-to-end ownership of projects and initiatives. Relevant experience with Microsoft Office and in particular Excel (eg. V-lookups & pivot tables). At Amazon, we're working to be the most customer-centric company on earth. One way we endeavor to achieve this and to delight our...
-
Senior Capacity Manager
hace 2 semanas
Madrid, España Amazon Spain Services, S.L.U. A tiempo completoA degree - Relevant experience communicating with and influencing a range of different stakeholders, including senior management - Relevant experience in using data or anecdotal evidence to influence business decisions - Relevant experience in managing large-scale programmes or projects Amazon's Senior On the Road (OTR) Capacity Managers play a critical...
-
Service Delivery Coordinator
hace 2 días
Madrid, Madrid, España Talent A tiempo completoService Delivery CoordinatorWe are seeking a highly organized Service Delivery Coordinator to join our dynamic team. In this role, you will be responsible for coordinating service delivery, managing claims and returns, and providing exceptional customer service.The successful candidate will have excellent communication skills, both written and verbal, and...
-
Service Delivery Manager
hace 2 días
Madrid, Madrid, España Mercedes-Benz Mobility AG A tiempo completoAbout the Role: The job holder is responsible for managing service delivery of the OneHOUSE suite of products to markets and partners in scope. Ensuring service performance is being monitored and service levels are met, is a key task. The job acts as central L2 support and ensures close interaction with L1 support in markets as well as L3 agile product...
-
Service Delivery Manager
hace 2 días
Madrid, Madrid, España Talent A tiempo completoAt Talent, we are seeking a seasoned Service Delivery Manager to oversee the service delivery of our OneHOUSE suite of products in Europe. As part of our team, you will be responsible for ensuring seamless service performance, managing incidents, and leading a team of directly assigned employees.Key Responsibilities:Central Operations Support Desk: Act as...
-
Service Delivery Manager
hace 3 semanas
Madrid, España IAG GBS A tiempo completoFull-time - Contract Type: Permanent - Directorate: IAG Tech **Company Description**: We are part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky. With a diverse workforce spread across four countries, IAG GBS provides creative and innovative solutions to drive...
-
Service Delivery Manager
hace 3 semanas
Madrid, España IAG Tech A tiempo completo**Company Description** We are part of International Airlines Group (IAG), one of the world’s leading airline groups and owner of some of the biggest brands in the sky. With a diverse workforce spread across four countries, IAG GBS provides creative and innovative solutions to drive sustainable transformation by delivering finance, procurement and airline...
-
Costing and Pricing Architect Manager
hace 2 semanas
Madrid, España EY A tiempo completoAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for...
-
Service Delivery Manager
hace 4 semanas
Madrid, España Mercedes-Benz Mobility AG A tiempo completoAbout the Role: The job holder is responsible for managing service delivery of the OneHOUSE suite of products to markets and partners in scope. Ensuring service performance is being monitored and service levels are met, is a key task. The job acts as central L2 support and ensures close interaction with L1 support in markets as well as L3 agile product...
-
Service Delivery Manager
hace 4 semanas
Madrid, España Mercedes-Benz Mobility AG A tiempo completoAbout the Role: The job holder is responsible for managing service delivery of the OneHOUSE suite of products to markets and partners in scope. Ensuring service performance is being monitored and service levels are met, is a key task. The job acts as central L2 support and ensures close interaction with L1 support in markets as well as L3 agile product...
-
Pricing and Revenue Strategy Lead
hace 4 días
Madrid, Madrid, España Simon-Kucher & Partners A tiempo completoBecome part of a unique entrepreneurial team at Simon-Kucher & Partners as a Pricing and Revenue Strategy Lead. We help companies unlock better growth by optimizing their commercial strategy.About the RoleWe are seeking a senior professional to lead high-impact projects and provide strategic advice to our clients. With a sole focus on unlocking better...
-
Service Delivery Manager
hace 4 semanas
Madrid, España Jordan Martorell S.L. A tiempo completo.Service Delivery ManagerMadridMadrid, Community of Madrid, ES About the Role: The job holder is responsible for managing service delivery of the OneHOUSE suite of products to markets and partners in scope.Ensuring service performance is monitored and service levels are met is a key task.The job acts as central L2 support and ensures close interaction with...
-
Business Analyst
hace 3 semanas
Madrid, España Amazon Spain Services, S.L.U. A tiempo completoBachelor degree in a quantitative field such as Computer Science, Finance, Mathematics, Statistics, or similar focus. - Provide central guidance and projections for weekly planning inputs. - Translate key strategic questions into projects, identifying requirements and relevant stakeholder groups. - Significant work experience in BI, Analytics, Data Science,...
-
Costing and Pricing Architect
hace 3 semanas
Centro-Madrid, España Ernst & Yong A tiempo completoAt EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for...
-
Service Delivery Manager
hace 3 días
Madrid, Madrid, España Mercedes-Benz Mobility AG A tiempo completoAbout the RoleThe Service Delivery Manager is responsible for overseeing the delivery of services to our markets and partners. This involves ensuring service performance meets expectations, managing incidents, and maintaining close relationships with internal and external stakeholders.This role requires a high degree of technical expertise, excellent...
-
Madrid, España Talent A tiempo completoPosition :Program Manager - Delivery Service Partner (DSP) ExperienceLocation :European UnionQualifications :Bachelor’s degreeMBA or Master’s degree (preferred)Experience in program management leading large projects with multiple stakeholdersProgram Management expertise including ability to organize tasks, prioritize competing demands, find solutions,...
-
Service Delivery Supervisor
hace 2 semanas
Madrid, España Maitrox Service (Spain)SL A tiempo completo1. Responsible for the daily operation and communication of service providers to ensure timely delivery of spare parts, and deal with the abnormal cases; 2. Responsible for communicating with service providers to implement stocktaking, clarify discrepancy and inventory adjustment 3. Check WOs data among 3 systems to make all WOs data align among 3...
-
(Buen Salario) Service Delivery Manager
hace 6 días
Madrid, España Mercedes-Benz Mobility AG A tiempo completoAbout the Role: The job holder is responsible for managing service delivery of the OneHOUSE suite of products to markets and partners in scope. Ensuring service performance is being monitored and service levels are met, is a key task. The job acts as central L2 support and ensures close interaction with L1 support in markets as well as L3 agile product...
-
Service Delivery Manager
hace 3 semanas
Madrid, España Jr Spain A tiempo completo.About the Role: The job holder is responsible for managing service delivery of the OneHOUSE suite of products to markets and partners in scope.Ensuring service performance is being monitored and service levels are met is a key task.The job acts as central L2 support and ensures close interaction with L1 support in markets as well as L3 agile product...