Key Account Manager Europe

hace 2 meses

El Prat de Llobregat, España Lluch Essence A tiempo completo

**Location**
- El Prat de Llobregat**Departament**
Commercial**Reporting**
Business development director**Functions**:

- Develop and maintain strong relationships with key clients who bring in the most revenue for the company.
- Play a key role in attracting new customers and be responsible for their effective on-boarding.
- Focus on growth in alternative segments where the company may not be present.
- Address and resolve customer complaints.
- Act as the main point of contact between customers and internal teams.
- Oversee customer service assigned to each customer.
- Communicate and collaborate with marketing, sales, purchasing, technical and logistics departments to ensure that customer needs are met.
- Reporting on account performance, targets and forecasts for the relevant area.
- Develop a thorough understanding of customer needs and requirements and prepare customised solutions.
- Negotiate contracts with clients and meet deadlines set for the achievement of each client’s long-term objectives.
- Comply with both general and position-specific policies and procedures, as well as ensure the completion of all tasks within scope to facilitate the achievement of the company’s objectives.

**Education**:

- Higher education in Chemistry, Business Administration, International Business or similar.

**Specific knowledge**:

- Knowledge in the industries of fragrances, flavours, animal feed, cosmetics.
- Basic knowledge of international trade.
- Advanced user of Office Suite.
- Analytical skills.
- Knowledge of SAP would be an asset.

**Languages**:

- Spanish: advanced.
- English: advanced.
- Italian: advanced.

**Skills**:

- Customer orientation.
- Results oriented.
- Responsibility and commitment.
- Autonomy.
- Planning and communication.

**Experience**:

- More than 1 year of experience in a similar position.

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