Customer Service Representative- New Balance

hace 2 semanas

Barcelona, España CPM A tiempo completo

**Description**:
**About us**:
New Balance believes that we are born to move, and they are committed to offering the best innovative products that combine function and fashion, performance and style. Each member of our international team plays an important part in supporting the company to share these values with our customers worldwide. We are looking for extraordinary people to join our team, immerse themselves in the brand and deliver a first-class service to our customers.

**What will you be doing?**
***:

- Working alongside the Management Team to meet deadlines and achieve goals.
- Living and breathing the company values; you will be a brand ambassador.
- Becoming a New Balance expert.
- Working in a fast-paced environment and showing off your multi-tasking skills.
- Maintaining a high level of attention to detail and being meticulous & vigilant.
- Personalising the customer experience - finding the right tone for each situation.

**Requirements**:

- Fluent level of Portuguese and Italian level, with strong grammar and spelling skills.
- High level of English, both spoken and written.
- Previous experience working in a customer-facing environment and a genuine passion for world-class customer service.
- Fearless independence with the ability to think on your feet, there's no finish line to what's possible.
- Being a sporty person (runners, football players, tennis players, hikers...) will be a plus.
- High energy, drive and a friendly personality.
- Resourcefulness and confidence to take the initiative in a fast-paced environment.
- A strong team-work ethic and a "can do" attitude.

**Benefits**:
**What do we offer?**:

- Start date: 3rd March, 2023
- Temporary contract: 3rd March - 17 May, 2023 - Possibility to extend
- Location: You can work remotely from anywhere in Spain
- Schedule:

- Part time: 20 or 25h/week
- Working Schedule: Tuesday to Saturday - 9am -1pm
- Days off: Sundays and Mondays
- Training: Full time, Monday to Friday, 9am to 6pm. The training is fully paid like regular salary.
- Salary: 16,000 € gross pro-rate per year (amount based on full time basis)
- Benefits: Monthly rewards based on your performance, and employee discounts on New Balance products.
- Holidays: 24 business days per year
- Being part of a constantly growing company & team, with endless opportunities for career development
- A modern, international & friendly working environment

**CPM International does not discriminate based on race, creed, colour, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, physical or mental ability, veteran status, military obligations or marital status.

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