Technical Service Representative
hace 1 mes
**Technical Service Representative**:
**Coatings Packaging**:
**Remote work**:
**Key Responsibilities**
- Attend main trials (mainly without local support) across the entire EMEA region
- Previous experience in can-making or engineering
- Ability to optimize settings for spray machines for internal spray lacquer
- Ensure all trials and plant related activities are carried out and managed to PPGs EHS policies
- Provide technical support to customers with new technologies and legacy products.
- Coordinate technical assistance to our major customers
- Ensure all trials and plant related activities are carried out and managed to agreed standards and with “Best-in-Class” line trial and plant audit methodologies across Coatings in EMEA, using Secure Launch and other PPG quality tools.
- Deliver training programes to broaden the skills matrix for all areas of the segment both within PPG and at customer facilities
- Liaise with equipment suppliers to support PPG understanding and enhance technical support capability of PPG technical team at customer sites.
- Deliver world-class post-conversion technical support to enhance plant relationships and to respond quickly to problems using established problem analyses, including Kepner-Tregoe programes
- Instigate continuous improvement programes at customer facilities
- Establish effective working partnerships with plants
- Establish effective working partnerships with PPG peers.
- Effective use of the Technical Support SharePoint site to share data and experience on a Global basis.
**Qualifications**
- Understanding of Packaging Coatings business, with a focus on the beverage sector or similar sector (i.e., food, beauty & personnel care, etc.)
- Experience of EHS policies and reporting methods
- Excellent verbal and written English
- Good communication and interpersonal skills.
- Good IT skills
- Willingness to travel across EMEA and work away from home (60 to 70% of the time)
- Be able to work independently and under your own initiative.
- Clean driving license
**About us**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**
**The PPG Way**
Every single day at PPG:
**We partner with customers to create mutual value.**
**We are "One PPG" to the world.**
**We trust our people every day, in every way.**
**We make it happen.**
**We run it like we own it.**
**We do better today than yesterday - everyday.**
Benefits will be discussed with you by your recruiter during the hiring process.
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