Customer Support for Outdoor Furniture Retailer
hace 4 meses
Tasks
Your responsibilities and impact as Customer Service for Outdoor
**Furniture Retailer will be**:
- Being a mentor and presenting product information to the customers
- Assuring that customers have a positive and unique experience
- Communicating the logístical aspects of packaging and delivery to customers
- Being in contact with other departments and redirecting cases to responsible departments
- Ensuring and participating in the success of your department
**Requirements**:
Skills, qualifications, and interests you need to succeed in this role:
- A native or business level of English (a B2+ level of French or Spanish is a plus)
- A minimum of 1 year of experience in Customer Support
- Knowledge of the value and impact that a good customer experience can create
- Analytical and problem-solving skills, able to assess what the best solution is in each case
- Being an attentive listener, comfortable and skillful at communicating with people
- Being energetic, innovative and working proactively at a fast pace
- Team player, curious, dynamic and social
**Benefits**:
What’s in it for you?
- Fixed-term and Permanent contracts available
- Working hours are Monday to Friday, 40h/week
- Competitive salary in line with experience
- Small international team, in the middle of Barcelona
- Team activities
- Growth opportunities
- One Work From Home day available per week
**Your Future Company**:
You will be working at an online international distributor of outdoor furniture. The company aims to provide its customers with an outdoor space with a nice design using functional products at a competitive price. You will work in a small team with an international atmosphere.
Is this project not the best fit for you? Feel free to check our other opportunities in
Customer Service in Barcelona. Feel free to send me your CV to be considered for other projects or future opportunities.
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