Solution Architect V
hace 2 meses
**_ Responsibilities: _**
**_Opportunity Analysis_**
- Engages IT, business and CxO management, key presenter and influencer, trusted advisor.
- Develops business and technology roadmap and strategy.
- Ensures competitive position is fed back to portfolio management.
- Understands the company's end to end solutions which best address customer needs.
- Creates value and constantly qualifies for the company.
- Identifies services opportunities for the company in customer's enterprise information technology and business processes.
- Contributes to win strategies and definition of win themes, including business case development and solution approach.
- Is aware of market price for offerings in scope.
**_
Solution Design and Development_**
- Shapes, interprets and helps define client requirements to ensure they address business goals.
- Redefines services, service level agreement and other requirements based on client objectives.
- Integrates additional services, approaches that add value, improving Total Cost of Ownership and/or business case.
- Allocates allowable cost targets for solutions.
- Validates results using comparable deal history, competitor and market data.
- Captures and highlights risks and any associated costs.
- Creates innovative delivery approaches to meet real client needs.
- Applies top-down or yellowpad tool estimates where appropriate in deal cycle.
- Validates against client base and business case.
- Provides feedback and ownership for cost issues.
- Models major components of most towers.
- Understands impact and estimates variation across all towers caused by changes in significant deal variables.
- Optimizes solution through balancing cross-tower interactions.
- Optimizes overall client Total Cost of Ownership impact of solution.
**_
Solution Leadership_**
- Contributes to solution methodology (repeatability, innovation, speed).
- Delivers concrete, sustainable improvements to the team and broader solutioning community.
- Shares and advocates best practice.
- Influences internal leads, pursuit team leaders, offering management, Delivery at first or second line leader level.
- Drives solution and/or pursuit realignment to support higher business value, supports pursuit win themes and value propositions, generates Total Cost of Ownership impact, engages and leads vendors and partners to create solutions.
- Articulates client business value previously not discovered or identified, integrates into company's story and solution.
**_
Solution-Pursuit Integration_**
- Leads, coordinates inter-tower solution linkage and optimization.
- Leverages in
- flight and scheduled client and delivery projects and initiatives for enhanced solution efficiency and/or cost advantage.
- Identifies opportunities to leverage portfolio, delivery and client strategic directions and investments.
- Guides integration in solutioning and client value communication.
- Review and provide input to financial assumptions, commercial T&Cs and contract definitions.
- Drafts and reviews contract adjustments to support solution provisions.
- Highlights terms and conditions impact of cross-tower solution provisions.
- Identifies and mitigates business risk.
- Analyzes solution, delivery and client requirements to identify transition issues, asset or employee transfer needs.
- Defines new approaches for transition, enhancing speed, efficiency, accuracy and client satisfaction.
- Includes integration with client processes and policies, delivery tools deployment, staffing and process startup.
- Directs governance activities, negotiates with governance process leaders on deal needs.
- Drives and leads reviews, including higher-level Delivery review, commercial and executive governance reviews.
**_
Client/Customer Relationship_**
- Builds strong professional relationships with key IT and business executives globally.
- Communicates the value of technology in business terms.
- Understands and addresses CxO issues in relevant business terms.
- Applies strong consultative selling techniques to advance opportunities.
- Is perceived as a trusted technical advisor by the customer.
- Manages problem resolution and customer satisfaction issues through strong partnering capabilities.
- Participates in client negotiations, influences strategies and leads technical contract elements.
**_
Account Team Collaboration_**
- Actively participates with the account team in account and opportunity planning on a global basis.
- Understands the roles and effectively directs other teams and resources within the company and partners.
**_ Education and Experience Required: _**
- Technical university or Bachelor preferred; Masters degree preferred or equivalent experience.
- 12+ years experience in solution selling and/or consultative selling and delivery or account management.
- 5-10 years experience in project/program management.
**_ Knowledge and Skills: _**
**_Technical/Solution_**
- Demonstrates expert knowledge of outsourcing services and solu
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