Collections Analyst

hace 6 meses


Madrid, España Digital Realty A tiempo completo

**Your role**

As the Collections Analyst you have responsibility for a variety of duties for a complex structure of entities across Europe.

You have strong cash collections experience and a passion for building strong relationships with internal and external stakeholders. You are resilient by nature and familiar with being in a customer facing role. You are innovative and have the ability to think on your feet and work with mínimal supervision.

With a can-do attitude and the ability to adapt to changing role requirements, you will be an integral part of the Order to Cash team. The ability to prioritize and excellent attention to detail is key for this fast-paced role.

This position will report to the Regional Collections Manager. (Netherlands)

**Duties and Responsabilities**
- Manage nominated Debtor Accounts to maximize cash flow/minimize bad debts through the credit management system
- Recommend nonpaid accounts to the Collections Supervisor for escalation to external debt collectors
- Promptly investigate and address Billing Queries raised by clients and use the available tools to chase for resolutions from internal sources
- Liaise with various internal departments to investigate and resolve billing queries in line with agreed SLAs.
- Manage customer relationships to a very high standard, written communication, taking conference calls and F2F meetings as required
- Engage the wider business when chasing/escalation accounts to ensure customer relations are maintained
- Ensure that any Unidentified or Unallocated Cash amounts are pursued and resolved in a timely manner
- Highlight any contractual terms which are unable to be supported automatically by the billing system
- Work independently with End Users and Operational Leads to fully define and map such company processes and procedures, highlighting existing controls, potential risks and current issues
- Suggest areas for alignment and process improvement
- Support and participate in Collections initiatives as required

**What you’ll need**
- Proven previous experience in a similar role
- Knowledge of standard accounting packages (ideally Financial Force & Oracle)
- Good problem-solving skills: a creative approach with the ability to develop new ideas
- Ability to produce work to a consistently high standard within tight deadlines
- Capability to work independently and as part of a team
- Ability to understand the importance of confidentiality and to ensure that confidentiality is maintained
- Fluent in Spanish and English

**A bit about us**

Digital Realty brings companies and data together by delivering the full spectrum of data center, colocation and interconnection solutions. PlatformDIGITAL®, the company's global data center platform, provides customers with a secure data meeting place and a proven Pervasive Datacenter Architecture (PDx) solution methodology for powering innovation and efficiently managing Data Gravity challenges. Digital Realty gives its customers access to the connected data communities that matter to them with a global data center footprint of 300+ facilities in 50+ metros across 25+ countries on six continents.

**What we can offer you


  • Data Analyst

    hace 3 meses


    Madrid, España Ing A tiempo completo

    At ING we are looking for a Data Analyst – Early Collections Your role and work environment: We are looking for a talented and enthusiastic Data Analyst – Early Collections to join our Collections Expert Unit , Team of Easy Financing Tribe. The responsibility of this team is to make the difference by being customers' partner in times of financial...


  • Madrid, Madrid, España Atradius Collections A tiempo completo

    Job Description:Atradius Collections, a global leader in trade credit insurance and collections services, is seeking an IT Analyst to join our team. As an IT Analyst, you will play a crucial role in analyzing, designing, and implementing effective technical solutions within our application ecosystem.About Atradius:Atradius provides trade credit insurance,...

  • Data Analyst

    hace 6 meses


    Madrid, España ING A tiempo completo

    At ING we are looking for a Data Analyst – Early Collections Your role and work environment: We are looking for a talented and enthusiastic Data Analyst – Early Collections to join our Collections Expert Unit , Team of Easy Financing Tribe. The responsibility of this team is to make the difference by being customers’ partner in times of...


  • Madrid, Madrid, España Atradius Collections A tiempo completo

    Company OverviewAtradius Collections is a global provider of credit insurance, bond and surety, collections and information services. Our company protects businesses worldwide against default risks associated with selling goods and services on credit.Salary and BenefitsWe offer a competitive salary range of $85,000 to $110,000 per year, depending on...


  • Madrid, España Bridgestone A tiempo completo

    **Credit & Collections Analyst - Senior**: **POSITION SNAPSHOT**: - JobReq ID: 51497- Type of work: On site- Type of contract: Open-ended/permanent- Full/Part Time: Full time- Location: Madrid, ES**OUR COMPANY**: Bridgestone in Europe, CIS, Middle East, India and Africa (BSEMIA), headquartered in Zaventem (Belgium), is a subsidiary of Bridgestone...


  • Las Rozas de Madrid, España Johnson Controls A tiempo completo

    Are you interested in gaining international work experience? Then Johnson Controls could have the perfect opportunity for you. We are looking for Dutch speakers who can also speak English to join our dynamic team in Bratislava, Slovakia. If you already have experience with order entry, validation or release, billing, dispute resolution, collections, or...


  • Madrid, Madrid, España Innocent France A tiempo completo

    At Innocent, we're a team of enthusiastic individuals who are passionate about creating healthy drinks. We're looking for an experienced Financial Analyst to join our FinOps team in the Iberia region.Job Description:We are seeking an efficient and self-organized Financial Analyst to support our business in Spain and Portugal. Your primary responsibilities...

  • It Analyst

    hace 4 semanas


    Madrid, España Atradius N.V. (Italy) A tiempo completo

    .The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.At Atradius, we believe in personal development and the...


  • Madrid, España Maison Du Monde A tiempo completo

    .Business Performance Analyst Iberia Maisons du Monde par son ADN historique et sa raison d'être récente est une entreprise singulière et inspirante, composée de femmes et d'hommes engagés depuis toujours au développement d'une entreprise désirable et durable centrée clients.Chaleureuse, car l'humain est notre première richesse, notre façon d'être...


  • Madrid, España Atradius N.V. (Italy) A tiempo completo

    .The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit.At Atradius, we believe in personal development and the...


  • Madrid, España Atradius N.V. (Italy) A tiempo completo

    .The Atradius Group provides trade credit insurance, surety and collections services worldwide, and has a presence through 160 offices in 52 countries. The products offered by Atradius protect companies around the world against the default risks associated with selling goods and services on credit. At Atradius, we believe in personal development and the...

  • Senior Financial Analyst

    hace 4 semanas


    Madrid, Madrid, España Elavon Europe A tiempo completo

    Job Title: Junior Credit AnalystJob Summary: We are seeking a skilled Junior Credit Analyst to join our team. The successful candidate will be responsible for conducting credit analyses, gathering and interpreting credit information, and presenting credit reports to our credit decision-makers.Main Responsibilities:Analyze existing customers with exposure...


  • Madrid, Madrid, España Innocent France A tiempo completo

    We're innocent, a leading drinks brand in Europe, and we're looking for an experienced Financial Analyst to join our FinOps team in the Iberia region.Job Description:As a Financial Analyst, you'll play a key role in supporting our business in Spain and Portugal. Your primary responsibilities will include managing our sales ledger, building strong...


  • Madrid, España Maison Du Monde A tiempo completo

    Business Performance Analyst Iberia Maisons du Monde par son ADN historique et sa raison d'être récente est une entreprise singulière et inspirante, composée de femmes et d'hommes engagés depuis toujours au développement d'une entreprise désirable et durable centrée clients.Chaleureuse, car l'humain est notre première richesse, notre façon d'être...

  • Financial Analyst

    hace 22 horas


    Madrid, Madrid, España Nido Living A tiempo completo

    We are seeking a highly organized and detail-oriented Financial Analyst to join our dynamic team in the Real Estate sector. The Financial Analyst will be responsible for managing the financial transactions of our properties. This role is ideal for individuals with experience in real estate accounting, strong analytical skills, and a thorough understanding of...


  • Madrid, España Maison du Monde A tiempo completo

    Business Performance Analyst Iberia Maisons du Monde par son ADN historique et sa raison d’être récente est une entreprise singulière et inspirante, composée de femmes et d’hommes engagés depuis toujours au développement d’une entreprise désirable et durable centrée clients.Chaleureuse, car l’humain est notre première richesse, notre façon...


  • Madrid, España Bta A tiempo completo

    .About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self, and live a full life. You...


  • Madrid, España Abbott Laboratories A tiempo completo

    .About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a Full Life. You Will...


  • Madrid, España Abbott A tiempo completo

    .JOB DESCRIPTION: About Abbott Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology. Working at Abbott At Abbott, You Can Do Work That Matters, Grow, And Learn, Care For Yourself And Family, Be Your True Self And Live a...

  • Senior Data Analyst

    hace 6 meses


    Madrid, España Atradius A tiempo completo

    About Atradius Atradius provides trade credit insurance, surety and collections services worldwide, and has a presence in over 50 countries. With a 30% global market share of trade credit insurance market, its products contribute to the growth of companies throughout the world, by protecting them from payment risks associated with selling products and...