Consultor/a Salesforce Service Cloud
hace 3 meses
**Detalles**:
Experiência
Sector
**Desarrollo**
***
Salario
En Plexus estamos buscando un perfil Consultor/a Salesforce Service Cloud responsable de diseñar, implementar y optimizar soluciones en Salesforce Service Cloud para mejorar la experiência del cliente
**Requisitos**:
- 3 años o más de experiência trabajando con Salesforce, con un enfoque específico en la implementación y configuración de Salesforce Service Cloud.
- Profundo conocimiento de los conceptos y funcionalidades clave de Service Cloud, como la gestión de casos, la gestión de conocimiento, los flujos de trabajo y la automatización de procesos.
- Experiência en la personalización y configuración de Service Cloud utilizando herramientas como la consola de servicio, los flujos de trabajo, los informes y los paneles.
- Fuertes habilidades de comunicación y capacidad para interactuar eficazmente con clientes y equipos interdisciplinarios.
- Licenciatura en Informática, Ingeniería de Sistemas, Administración de Empresas o un campo relacionado.
- Capacidad para trabajar de forma independiente y gestionar múltiples proyectos simultáneamente en un entorno dinámico.
Con nuestro modelo híbrido, Flexology puedes trabajar desde donde mejor fluya tu talento: desde cualquiera de los 24 centros de trabajo que tenemos en España, desde tu casa, o combinando ambas modalidades. El ecosistema de trabajo Plexus Tech permite mantener un ambiente de colaboración en la compañía.
Trabaja con profesionales de referencia
Acceso a formación continuada.
Proyección profesional
Retribución flexible en seguros de salud, tickets restaurante, guardería, transporte
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