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Rental Manager Marbella
hace 4 meses
We are looking for somebody that is highly organised, thinks in solutions rather than problems and who is very stress resistant.
You are a natural communicator and know how to connect with people. In addition, you have a driving licence, speak fluent English, are computer literate and motivated to be successful in your job.
**Duties and Responsibilities.**
- Communicate with guests and respond to inquiries.
- Prepare properties for check-ins.
- Arrange, manage and execute check-ins & check-outs.
- Manage keys and key management system.
- Respond to guest and owner complaints and/or emergencies.
- Purchase, manage and deliver goods & products.
- Create, manage and supervise task execution via task system.
- Arrange internal and external meetings with colleagues and external parties to ensure the execution and quality of our services.
- Anticipate in the preparation process of a new rental property.
- Maintain Property Management systems and Databases to ensure proper tracking of documentation and workflows.
- Manage internship students during their internship in the Customer Focus team. They will assist with all aforementioned tasks.
**Knowledge & Skills**
- Ability to communicate verbally and in writing in a professional way to guests and clients.
- Ability to communicate and manage internal and external cooperation parties.
- Ability to handle difficult situation and difficult customers in a professional way.
- Ability to provide a level of customer service that meets or exceeds customer expectation and satisfaction.
- Knowledge in basic computer programs.
- Ability to relate and work effectively with colleagues.
- Basic English as second language.
- Flexible availability.
If you recognise yourself in this job description and already live in the Marbella region, we would like to meet you
Please send us your CV and we hope to welcome you as a member of the team
**Job Types**: Full-time, Permanent
Pay: 1,500.00€ - 2,250.00€ per month
Ability to commute/relocate:
- Nueva Andalucia, Málaga provincia: Reliably commute or planning to relocate before starting work (required)
Work Location: In person
