Quality Systems Manager
hace 6 meses
**About the role**
As a Quality Systems Manager at Albelli Photobox Group, you will play a pivotal role in fostering a culture of continuous improvement and a commitment to quality and occupational health & safety (OH&S) across our multinational manufacturing sites. Working within the Industrial Engineering & Planning function, you will collaborate closely with local quality assurance, production, process improvement, and customer service teams.
**Primary Responsibilities**:
- Collaborate with the broader Industrial Engineering & Planning and Operations teams to develop and implement quality systems as best practices (international travel required).
- Cultivate and maintain strong relationships with Local Quality & Factory Management teams, Project Management Office, Customer Service, and Product Teams to drive the development, implementation, and project management of initiatives aimed at enhancing the Quality Management System (QMS) and overall customer experience.
- Implement and validate new quality systems/processes, working alongside data owners and functional managers to monitor and report on their effectiveness, compliance with quality systems, and level of implementation.
- Manage the group-wide QMS implementation within the operations function, from defining the scope to delivering results across multinational sites.
- Develop and execute training plans to drive quality systems initiatives and provide training in quality systems methodology.
- Coach, mentor, and inspire colleagues, instilling a quality-first mindset.
- Conduct internal and external audits, reporting and addressing findings in alignment with the QMS.
- Report relevant metrics and project updates to the management team.
**Impact and Contributions**:
- Playing a pivotal role in promoting and safeguarding a culture of continuous improvement, a commitment to quality and OH&S across the multinational manufacturing sites.
- Enabling the successful execution of quality initiatives and improvements to the customer experience.
- Playing a strategic role in shaping the future of the organization by driving quality initiatives, developing a robust QMS, and aligning quality goals with overall business strategies.
**Experience and attributes we value**:
- Bachelor (BSc) or Master degree in a science or engineering discipline.
- Equivalent extensive experience in a similar mid/senior quality systems role.
- Six Sigma Black Belt.
- Lead auditor (ISO 9001 or similar quality standard).
- Lead auditor (ISO 45001 or similar OH&S standard).
- Manufacturing or factory-based experience.
- Fluent in English both written & spoken.
- Report/SOP writing.
- Problem solving e.g. 8D.
- Data analysis e.g. Pareto, Histogram, RSD.
- Project management tools e.g. Gantt chart, Critical Path Analysis, Action plan.
**Nice to Have Experience**:
- Formal qualification in quality management.
- Formal qualification in project management.
- Formal qualification in health & safety e.g. NEBOSH.
- Coaching experience.
- Print industry, e-commerce, aerospace, automotive or FMCG.
- Fluent in either Spanish, German, or Dutch both written & spoken.
- Membership of the Chartered Quality Institute.
**What’s in it for you?**:
- 23 days of annual leave with a healthy work-life balance
- 8 weeks out of the year to work working remotely abroad
- Referral bonus when you bring your friends to join the team
- An informal, fun, proactive, and inclusive culture with a social atmosphere (Friday drinks, parties, sports, etc.)
- An international company hosting over 70+ nationalities
- Join a growing office of in central Barcelona, situated in a WeWork by Plaça de les Glòries Catalanes, a hub for technology and innovation and within walking distance of public transport, the beach and shopping centers
**About us**
We're albelli-Photobox Group, the experts in printing high-quality personalised photo products, from photo books and wall decor, to calendars, cards and more.
We create JOY by connecting people to the moments that matter most. Inspiring people to create and share their stories with us.
We're searching for fresh thinkers and team players who are passionate about their work, collaborate to solve problems, constantly challenge themselves to learn and innovate, and thrive on delivering an exceptional customer experience.
We’re a pan-European business serving over 7 million customers, supported by our 1,150 colleagues and are growing across a number of our locations.
**Equal opportunities statement**
If you have a disability or special need that requires reasonable adjustments in order for you to perform at your peak during the interview, please let our HR team know ahead of time so that they can assist. We will consider the matter carefully and try to accommodate your needs within reason. If we consider a particular adjustment would not be reasonable we will explain our reasons and try to find an alternative solution where possible.
**Sponsorship
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