Support Engineer

hace 3 semanas


Madrid, España e-Frontiers A tiempo completo

Estamos en búsqueda de un profesional en soporte informático para unirse a una empresa de producto Data & Analytics de origen suizo.

Te unirás a un equipo de soporte internacional ubicado en diferentes puntos del planeta, dando soporte end to end a los diferentes clientes de la empresa.

**Responsabilidades**:

- Soporte L1 y L2
- Troubleshooting, incluyendo llamadas telefónicas y sesiones a remoto con stakeholders
- Tracking de las incidencias
- Reuniones de followup periódicas con diferentes departamentos
- Actualizar, mantener y mejorar la documentación

**Skills necesarias**:

- 3 años de experiência como ingeniero de soporte
- Amplia experiência y conocimientos en Linux y sistema operativo Windows
- Deseables conocimientos en Cloud
- Inglés alto

**Condiciones**:

- Contratación indefinida desde el momento de la incorporación
- Salario: 36K + variable
- Modelo híbrido 2-3: oficinas en Santiago Bernabéu

**Beneficios sociales**:

- Seguro médico con Sanitas
- Ticket restaurante: 10€ diario
- 25€ en nómina para bienestar (gimnasio, yoga, pilates, etc.)
- 23 días laborables
- Stock options


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